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About
As a family-owned and operated plumbing company, Absolute Plumbing Services is deeply rooted in the Greater Atlanta community. Owner Mike Chastain has been a part of this community since birth.
When seeking a dependable plumbing service in Greater Atlanta and nearby areas, look no further than Absolute Plumbing Services. Our committed team ensures safe, enduring solutions at equitable prices. Each member holds licenses, bonds, and insurance for your peace of mind.
Since 2008, client satisfaction has been our top priority. Punctuality, respect for your home, and transparent pricing define our service. We openly communicate about our offerings and necessary solutions to provide clarity for our valued customers.
Overview
Hired 1 time
Background checked
13 employees
18 years in business
Business hours
SunClosedMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, and Square cash app.
Services offered
Project type
Hook-up appliances to existing gas lines
Supply new gas lines to home (from street)
Supply new gas lines to appliances (within home)
Supply new gas lines to appliances (outdoors)
Pipe material
Copper
Iron
Steel
PVC or CPVC
Appliances to hook-up
Stove or oven
Outdoor BBQ or grill
Water heater or boiler
Fireplace
Projects and media
Projects and media
Reviews
Great 4.7
123 reviews
5
92%
4
1%
3
1%
2
0%
1
6%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Joshua M.
Oct 29, 2024
•
From Google
Very satisfied with my experience. Every person we spoke with was kind, knowledgeable, and helpful. The technician was able to find the problem quickly and explained what was wrong. He also went through multiple repair options and we did not feel pressured to go through with any particular one. The technician returned the next day to repair the issue. Would recommend!
Absolute Plumbing Services's reply
Thank you for your wonderful review, Joshua! We're thrilled to hear that you had a positive experience with our team. Providing knowledgeable and pressure-free service is our goal, and we're glad to know it made a difference for you. We appreciate your recommendation and look forward to assisting you again in the future!
Ash M.
Oct 16, 2024
•
From Google
What an amazing experience. Two gentlemen came out to our house, almost immediately after I called - they were respectful and helpful. They found the problem and were ready to help us get it fixed. I will always use this company in the future and I will always recommend them as well to friends and family. Thank you for being there for us! I am so happy to have found them!!!
Absolute Plumbing Services's reply
Thank you so much for your wonderful review, Ash! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your loved ones in the future!
Matthew C.
May 23, 2024
•
From Google
Spencer and Lexx were awesome. Spencer walked me through the work that needed to be done. He helped explain why their method was different from other companies that I got quotes from. They were even willing to come down on pricing to get me closer to a range I was comfortable with.I had a leak under my front yard and water had been surfacing for a few weeks. By the time they were done replacing the line, the water had already dried up significantly.The work was done quickly and the finished product looks very professional.
Absolute Plumbing Services's reply
Thank you for your glowing review, Matthew! We're glad to hear that Spencer and Lexx provided you with excellent service. It's always our goal to make sure customers are fully informed and comfortable with the process. We're always here to help, and happy to know you found the work done quickly and professionally.
Colleen A.
Feb 10, 2024
•
From Google
I could not be happier. They were very fast to get us on the schedule and were very easy to communicate with. Owen explained his findings and offered three options for fixing the problem. He explained each thoroughly and, once i chose my option, went right to work. Even though the job was more difficult than anticipated, the work was completed for the agreed upon price. The 5 year warranty on their work is a big comfort. I will recommend them without hesitation.
Absolute Plumbing Services's reply
Thank you, Colleen, for the incredible five-star review! We're delighted to hear that our team was prompt, communicative, and provided thorough explanations. We're glad that Owen was able to complete the job within the agreed-upon price and that our 5-year warranty brings you peace of mind. Your recommendation means a lot to us. We appreciate your support and look forward to assisting you in the future!
CaSandra S.
Mar 18, 2024
•
From Google
My husband and I had pin leaks. This company provided exemplary service. They were very professional, knowledgeable and prompt. Every team member was experienced and helpful with explaining what had happened and what they did to repair the damage. Spencer was especially helpful and patient with covering the process. We are extremely pleased with their service.
Absolute Plumbing Services's reply
Hello CaSandra,
Thank you for your kind words! We're glad to hear that our team was able to provide exemplary service and address your pin leaks promptly. We strive to be professional, knowledgeable, and experienced in our work. We appreciate your feedback and look forward to serving you again in the future.
Credentials
Background Check
Justine Capley
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in offering upfront, transparent pricing to our customers. We provide onsite estimates to ensure you have a clear understanding of costs before we begin any work, with no unexpected fees or charges. Additionally, we offer special discounts for military personnel and senior citizens to help make our services more affordable.
What is your typical process for working with a new customer?
Our process begins with a thorough 13-point inspection of your home’s plumbing system. This helps us familiarize ourselves with the condition of your plumbing and identify any potential issues. After the inspection, we’ll present you with several repair options to fit your needs and budget. Our goal is to always start and complete the work on the same day, ensuring minimal disruption to your routine.
What education and/or training do you have that relates to your work?
Absolute Plumbing is led by Mike Chastain, the owner, who has over 30 years of experience in the plumbing industry and holds an Unrestricted Master Plumber's License. We are a fully licensed, insured, and bonded company, proudly serving the greater Atlanta area since 2008. Our team is highly trained to handle all types of plumbing needs with professionalism and expertise
