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This contractor is a joke... we hired a professional licensed contractor and finished the job in record time. Most importantly at a fraction of the cost. We were being charged almost $20k in labor only cost for a bathroom. Hahaha, ridiculous! If you don’t want the job, just say so.Nov 9, 2019Verified2HIRE.US LLC's reply
We appreciate your review. However, you did not hire us. We did not do work for you. We provided a free estimate. We showed up on time and provided you our price to do two bathrooms for you. Again thank you for the review.
Pretty disappointed in the result. The tile in my bathroom now has to be fixed. I wish we did not have this work done. The repairman said, after he was finished, that he ran out of material and that is why the pattern is uneven. However he made several trips for more materials so I’m not quite sure why he did not buy more tile. He bought a threshold and grout and charged me for it. After I brought it to his attention he was unwilling to explore options to fix it. I tried to contact the owner but he has not been responsive. They were nice and I feel confident hiring them initially. The quality of the work was really bad, though. I am hoping they will reach back out to me to fix it.Apr 16, 2019Verified2HIRE.US LLC's reply
Tony who did the work did return and redid the floor. We will check again to make sure this was fixed satisfactorily.
Didn't like the way Keith from 2hireahandyman explained his prices for the work being done. He charged me 1443.00 to start the project which I did not mind, but He never told me that he was subcontracting the jobs out and that I would have to paid them out of my pocket upon completion. He did have it in small print on his phone, so therefore I did pay the workers, which I had not problem doing its just he gave me the impression that he was paying them after they complete the work, because the entire project was approximately $3800.00 and the $1443.00 that I paid him up front was just his cut. Other words, I spent $1443.00 FOR NOTHING. I could have gotten subcontractors and just paid them. I would have SAVED $1443.00. Keith from 2hireahandy man need to be clear about how their customers are spending their hard earn money.Nov 18, 2018Verified2HIRE.US LLC's reply
I appreciate the feedback and her shower turned out great by the way! I followed the progress videos and talked with the technician daily. So where do I begin? Yes everything is in writing!... and 1st, We net only approximately 15% of any job. 2nd We supply the license, the Insurance, pay the taxes and are liable for all of the customer service. 3rd We pay for the lead and the marketers who schedule all of the work and the customer service staff that follow up the work. Yes, Some of the workers are 1099 and some are salaried. I wish I really did get to keep half, however, the reality is that the deposit pays for many benefits to the client. Not the least of which is that 2HIRE stands behind the work and will work diligently to make sure clients are satisfied.
We are in the middle of the project. I like the fact that Ron and his crew can do additional handyman work that I need doneSep 29, 2019Verified
Trim or Molding Installation
The guy sent had no clue about the job. The company is attentive and they promised to fix my door, I look forward to seeing them fulfilled the promise .Sep 5, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Try our 2HIRE SPECIALS or FINANCING options. Go to our website and look for the big gold Specials button or Store. At last count there are 16 specials listed from a 2 hour coupon all the way up to a $5,999 Bathroom Remodel that is sure to save you a fortune. We are getting ready to even add a kitchen remodel coupon.
- What is your typical process for working with a new customer?Call and we'll take your info into Google, answer your questions and schedule your free estimate or schedule the job if you're ready. Google calendar will automatically send you an appointment confirmation. We'll offer to send you our electronic business card with links to all things 2HIRE.US. Or you can simply text: 2hire to 36260. We'll call you while in route for our appointment. Upon arrival we'll shoot videos of the work being requested. Note: The videos don't have to be uploaded, downloaded or anything. Our crews and staff get them instantly on their mobile phones. They see exactly what I saw on the walk through. We'll instantly quote your job and both text and email you the bid from our app. If acceptable we can schedule the job immediately and convert your bid to an invoice that also texts and emails to you in an instant. The calendar again emails the confirmation and the crews upon arrival for your job again shoot videos of their progress both at the beginning and end of their day. Date and time stamped we know both what they accomplished and when. Our app can also take your payments. Did I mention that we have financing if you need it?
- What education and/or training do you have that relates to your work?Dad taught us that every day and every one you meet can teach you something.