FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Many companies cut costs by using low-quality materials, but after 10 years as a subcontractor, I decided to take a different path. My prices may not be the lowest, but I use the best materials and make sure to specify everything in the contract, ensuring top-quality results that meet my clients’ expectations.
- What is your typical process for working with a new customer?
I start with a consultation to understand the customer’s needs and provide an estimate. Once approved, we sign a contract detailing all the agreed services, ensuring clarity and transparency throughout the project.
- What education and/or training do you have that relates to your work?
Bona school and NWFA school (national wood flooring association)