Genesis Home Solution
It’s free with no obligation to hire
Current Top Pro
Hired 172 times
4 years in business
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Read reviews that mention:
- Brian W.
Mark came to my home on time did a thorough inspection and provided value information on how to waterproof my home. I would recommend his service to friends and familyApr 19, 2020VerifiedGenesis Home Solution's reply
Thanks for the great review Brian. Every review helps and I really do appreciate you taking the time and effort to review my company. Stay safe and healthy! Mark
- Renee C.
I can't say enough nice things about Mark and his crew! From jump he was responding to our inquiry and on time for our first appointment until the last! Mark thoroughly explained the issue and what repairs were needed or NOT needed as in our case. From initial assessment, Mark planned the best approach; however, once the project began, Mark explained all originally quoted wasn't necessary to correct the issue. Therefore, Mark lowered the original quote. Unfortunately, there are not as many honest companies out there today like Mark's! He could have very easily stuck with the original quote and we would never have been the wiser. Thank you Mark for continuing to have such integrity and to all of you for your hard work. Mark and all of his crew were super professional but very easy going and great to work with. He stands behind all of their work as well! PLEASE, if you have any doubt as to calling Genesis Home Solutions, don't! They are awesome! Very Happy Customers, Glen & Renee CriswellAug 31, 2020VerifiedGenesis Home Solution's reply
Renee, all I can say is WOW! I appreciate those awesome words you said about my crew and company. We try to do the best that we can and sometimes our first assessment isn't our best one. I am so glad you and Glen were pleased with our work. Have a great time in Panama City, stay safe, and take care! You and Glen are the best! Best regards, Mark
- Christina M.
Mark was great! We used his company to fix a shed that is attached to our home which has commercial roofing. He was able to install Z flashing and repair the crack between the house and the shed roof so that no more water can get it. We are glad to have all the mold and moisture removed and be able to use this shed again!Apr 1, 2020VerifiedGenesis Home Solution's reply
Thank you Christina! I really do appreciate the great review. Stay safe! Mark Baim
- Tavarez D.
Mark, did an excellent job of explaining things and displaying his wealth of knowledge in this space. I really appreciate his honesty and the value he provided during his visit. Highly recommended.Feb 19, 2021Verified
- Annie B.
Mark was very responsive and was able to start and finish the job quickly. He was very helpful in telling us exactly what needed to be done. Our mancave will be ready for football season, whenever that may be. Thank you!Aug 19, 2020VerifiedGenesis Home Solution's reply
Thanks so much for the great review Annie! I hope we do have football and that the cave stays nice and dry. Go Dawgs!
- What should the customer know about your pricing (e.g., discounts, fees)?Free comprehensive inspection and evaluation for homeowners. Pricing will depend on the scope of work. We offer discounts to our military, veterans, senior citizens and first responders.
- What is your typical process for working with a new customer?Genesis does the following: 1) Inspect homeowners area of concern 2) Document all findings 3) Educate homeowner on "The 4 W's" - What was found, Where was it located, Why is it there and What's the solution? 4) We then will leave the homeowner with pricing for all options discussed.
- What education and/or training do you have that relates to your work?Genesis is licensed and certified by OSHA in mold inspection, removal and remediation. We are also certified by BHA (Basement Health Association) formerly the National Association of Waterproofing & Structural Repair Contractors. Over 45 years in the industry.