FixTman LLC (Atlanta)
Current Top Pro
Hired 337 times
1 similar job done near you
1 year in business
Apple Pay, Cash, Credit card, PayPal, Stripe, Venmo, Zelle
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Current Top Pro
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Customers rated this pro highly for work quality, professionalism, and responsiveness.
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Fitness Equipment Assembly
- What should the customer know about your pricing (e.g., discounts, fees)?
We have the best price in the market. There are no hidden fees; you will know every small detail of the quote, and everything is itemized in the invoice. Our quotes, however, do not include moving services.
- What is your typical process for working with a new customer?
Once we receive the order, our team of friendly and professional dispatchers will answer your requests within few minutes. Once we receive our customer's confirmation on the quote and the availability, our most skilled and professional technicians will be notified and briefed, and they will arrive at the customer's location in the agreed timeframe. FixTman Appointment Policy: 1. When you book an appointment, you will be holding a space on our schedule in your area that is no longer available to our other clients in your area. In order to be respectful to all of our clients, and to make sure that the timing is not delayed for other clients, if you cannot keep the appointment, or if you need to reschedule or cancel the appointment, we require that you call at least more than 24 hours in advance. If you cancel less than 24 hours before the appointed time, or if you miss the appointment, there will be a $20 cancelation fee. 2. Please do not open your item’s boxes and let the technician take care of that for you. If you do so, we cannot accept any responsibility with regards to your item, and in case of missing or damaged parts, there will be a $30 travel fee for the technician that has already visited your property. 3. We do not provide any moving services. Please make sure your item is already in the room/place where you want it assembled/installed prior to the appointment. If your item needs moving and therefore leads to the cancelation of the appointment, it will lead to a cancelation charge.
- What education and/or training do you have that relates to your work?
All of our technicians have standard background checks; they are professional, skilled, efficient, and respectful. They wear masks, gloves, and shoe covers, and they have been briefed to keep their physical distance in accordance with Covid-19 protocols.