FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope, complexity, materials, and time required for each project. We provide clear pricing before work begins whenever possible, so there are no surprises. Our goal is not to be the cheapest option, but to provide professional, reliable work that is done correctly and built to last. Discounts may be available for larger projects or multiple services completed during the same visit.
- What is your typical process for working with a new customer?
We start by discussing the project and reviewing photos or details to understand exactly what the customer needs. For more complex projects, we may recommend an on-site evaluation. Once the scope is clear, we explain the recommended solution and pricing. We then schedule the work, complete the installation or repair professionally, test everything, and make sure the customer is satisfied before we leave.
- What education and/or training do you have that relates to your work?
Our experience comes from years of hands-on work in residential and commercial properties. We regularly work with electrical installations, lighting, outlets and switches, TV mounting and A/V systems, low-voltage wiring, equipment installation, drywall repairs, and other property improvements. We continue to expand our knowledge of current products, installation methods, safety practices, and applicable electrical requirements.