FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flexible and customized based on your event needs, number of guests, menu selections, and services requested. We offer options for a variety of budgets, from dessert-only service featuring our snowballs and specialty desserts to full-service Louisiana-style food and catering. Contact us for a personalized quote—we’re happy to work with you to create an option that fits your event and budget.
- What is your typical process for working with a new customer?
Our process starts with learning about your event, including the date, location, number of guests, and the type of food or dessert service you’re looking for. From there, we’ll discuss menu options, service needs, and budget to create a customized package that works for you. Once the details are confirmed, we coordinate everything needed for a smooth setup and service experience. Our goal is to make the process simple, flexible, and stress-free from the initial inquiry through the completion of your event.
- What education and/or training do you have that relates to your work?
You could highlight your **20+ years of customer service experience**, along with your hands-on business and event experience: > I bring over 20 years of customer service experience, which has given me extensive training in communication, professionalism, problem-solving, organization, and creating positive customer experiences. In addition, I have hands-on experience operating my own food and dessert business, including food preparation, event service, catering coordination, inventory management, and working directly with customers to customize services for their needs. I am committed to quality, cleanliness, dependable service, and making sure every customer and their guests have an enjoyable experience.