FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep it simple: flat rates by home size, so there are no surprises. We bring all the supplies. Want a little extra, like the oven, fridge, or windows? Just add it on. Weekly guests save 10%. There's a $150 minimum, and we kindly ask for 48 hours' notice if you need to reschedule.
- What is your typical process for working with a new customer?
Send us a few photos and we'll share your flat rate and a time that works for you. On cleaning day, we arrive with everything we need, care for your home top to bottom, and finish with our signature turndown touch. We'll text you before-and-after photos, and if we missed anything, we'll happily come back within 24 hours.
- What education and/or training do you have that relates to your work?
I spent eight years in luxury hospitality at W Hotels and completed Disney S.M.I.L.E. guest experience training. Taking care of people is what I love, and we bring that same hotel-level care into every home.