FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the scope, location, duration, and risk level of each assignment. We offer transparent pricing with no hidden fees, ensuring clients understand all costs upfront. Discounts may be available for long-term contracts, recurring services, corporate accounts, and nonprofit or government engagements. Travel-related expenses, specialized equipment, or international operations may incur additional fees, which are always discussed in advance. Our goal is to provide premium services with fair, competitive pricing while delivering exceptional value, professionalism, and peace of mind.
- What is your typical process for working with a new customer?
Our process begins with a confidential consultation to understand the client’s needs, concerns, and objectives. We then conduct a detailed risk assessment and develop a customized protection or consulting plan tailored to the specific situation. Once the plan is approved, we assign qualified personnel and coordinate all logistics to ensure seamless execution. Throughout the engagement, we maintain clear communication, adaptability, and discretion, with ongoing evaluations to address any changing risks or needs. Our goal is to deliver professional, proactive service from the first contact through successful completion.
- What education and/or training do you have that relates to your work?
Our team brings a strong foundation of education, certifications, and hands-on training relevant to executive protection, law enforcement consulting, and investigative services. This includes formal law enforcement training, executive protection and bodyguard training, threat assessment and risk management, defensive tactics, firearms proficiency (where applicable and licensed), surveillance and counter-surveillance, emergency response, and crisis management. We also maintain ongoing continuing education to stay current with industry standards, legal requirements, and best practices, ensuring our clients receive knowledgeable, professional, and compliant services.