QRP Home Services LLC
Hired 63 times
6 years in business
Cash, Credit card, Paypal, Square cash app, Zelle
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Read reviews that mention:
- Justin P.
Very responsive. Extremely professional and work quality is real nice.Feb 26, 2021Verified
- Amalie L.
Honestly the service was mediocre at best. One guy was on his phone watching boxing and making the other guy do all the work. They left before I could even go over the job. My carpet looks exactly the same just it’s wet. I’m high key upset cause I paid a lot for the service and truly its wasn’t good at all.Feb 1, 2021VerifiedQRP Home Services LLC's reply
I apologize for your unhappiness. This project wasn't ideal for us either. The job you put in for us to do and what we walked into are two different things. We were scheduled for 3pm and asked could we come a 4pm. we agreed. When we arrived. You guys were moving out but the house was full of everything in every room esp one. You put in for 3 rooms and stairs to be cleaned. You had 4 rooms and 2 hallways and steps. I brought that to your attention that the price had to change and you agreed. we had to move their stuff out of two completely filled rooms of stuff to attempt this job. I also immediately told you that the carpet is in horrible shape before we started and the stains won't come out. the didnt vaccum and their was feces and burn holes in the carpet. Even though we were in a impossible situation we continued to do our best and keep a positive attitude and complete the job. The carpet will need to be replaced 100%. We have never had a bad rating period. Going forward if we walk into a condition like this we will decline service period.
- Stew C.
Herb did a fantastic job. He was personable, patient and knowledgeable. I’ll definitely hire him to handle more projects in home.Feb 25, 2021VerifiedQRP Home Services LLC's reply
appreciate your business!
- Bonnie M.
I'm extremely happy my husband chose QRP Home Services. Very professional team, great work quality and their value can't be beat! I highly recommend this service!!Feb 17, 2021Verified
- Luke h.
Scheduled the day before, showed up early, great work and friendly. Will definitely be using QRP for any future home services I need. Thank you!Feb 4, 2021Verified
- What should the customer know about your pricing (e.g., discounts, fees)?If you have a mount $85 plus tax. need a tilt mount with installation $140 plus tax. need rotation mount with installation $180 plus tax. WE DONT HIDE WIRES INSIDE WALLS. Wire coverings are included with every install.
- What is your typical process for working with a new customer?Ask them questions about their project. Listen to make sure I understand what their goal is and give them great service.
- What education and/or training do you have that relates to your work?Former ADT installer for 6 yrs and has been tv mounting for 5 yrs. worked for Kirby Vacuum Company for 13 yrs