FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service Call Plus Parts is 95% of what we do. 5% is custom work priced per job.
- What is your typical process for working with a new customer?
We always evaluate the door & opener then give the customer options and prices before any work is started.
- How did you get started doing this type of work?
I've been in customer service industry since High School. I was looking for a business where customer service could make a difference.