A Tech Solution
A Tech Solution

A Tech Solution

Offers remote services
Offers remote services
$180/hour
estimated cost


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Responds within a day

Introduction: I am a passionate IT professional with 23+ years of progressive practical experience in the Information Technology field; many of those years were dedicated to supporting, managing, architecting, and implementing technology solutions for various industries with complex and evolving needs.
Overview

Current Top Pro

Hired 72 times

1 similar job done near you

Background checked

3 employees

23 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, Zelle

Social media

Facebook, Twitter

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Current Top Pro

Featured Projects

6 photos

  • Network Support Services - Smyrna 2021

    Network Support Services

  • Network Re-Organization

    Network Support Services

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

46 reviews

5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:


Bashiri S.

Network Support Services

I am totally satisfied with my service from A Tec Solutions. The representative from A Tec Solutions was very patient with me and informative. The service was Top Shelf. They had my Mesh System going in no time.
Nov 23, 2021
·
Verified
Lauren C.

Network Support Services

We had a wonderful experience. We needed help with our wireless network and router. Seng was able to completely re-wire and hook up our system throughout the house and make it run better than ATT promised they would with their “at home” job. He was came out in a timely manner and communicated throughout the entire process. Now we have reliable internet!
Oct 26, 2021
·
Verified
Michael J.

Computer Repair

Great experience. Called them very short notice. Had my laptops fixed and back in my hand in no time. Will definitely use them again if I need their services. Highly recommend.
Oct 15, 2021
·
Verified
Jordan D.

Network Support Services

Amazing experience. We have been dealing with these issues for years and no matter how many technicians have come out none of them actually fix the problem. This guy actually sat with me on the phone and was able to troubleshoot everything remotely. He was very patient and helpful and fixed everything. My internet is now faster than its ever been before and he's even been texting me after to make sure everything is working properly and just helped me out with an additional issue I was having. I definitely recommend this company. AAA+++ service.
Sep 26, 2021
·
Verified
Jacob P.

Network Support Services

Seng was very knowledgeable about setting up an in home network, recommended quality products and was very responsive and available when I reached out. I won’t hesitate to reach out to Seng with future IT needs.
Jul 26, 2021
·
Verified
Credentials
Background Check

Seng Lee

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    For any onsite visits, there is a minimum of 1 hour. All services whether remote or onsite are billed at 30-minute increments $180.00 per hour rate for desktop/laptop/printing related support projects $180.00 per hour rate for network/server infrastructure related support projects

  • What is your typical process for working with a new customer?

    Remote consultation, troubleshooting, and resolution, and on-site visit if necessary

  • What education and/or training do you have that relates to your work?

    I am a passionate IT professional with 23+ years of progressive practical experience in the Information Technology field; many of those years were dedicated to supporting, managing, architecting, and implementing technology solutions for various industries with complex and evolving needs.

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