FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free on-site estimates and offer discounts based on project size.
- What is your typical process for working with a new customer?
After your estimate is scheduled, one of our sales consultants will call you to discuss your project before coming out. During the estimate, we will get a clear understanding of your needs before measuring and taking pictures. We typically provide a proposal before we leave.
- What education and/or training do you have that relates to your work?
CertaPro is North America's largest painting company and provides excellent training to franchisees and their employees. CertaPro is also Sherwin-Williams largest residential painting customer so Sherwin-Williams provides great training and support as well.