FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every facility is different, so we provide customized pricing based on the size of your space, cleaning frequency, scope of work, and specific needs. We believe in clear, straightforward pricing with no surprises. For recurring commercial cleaning, we typically begin with a walkthrough so we can provide an accurate proposal.
- What is your typical process for working with a new customer?
We start by learning about your facility, schedule, priorities, and any areas that need special attention. For commercial clients, we prefer to complete a walkthrough before preparing a customized proposal. Once service begins, we use clearly defined cleaning expectations, consistent communication, and quality checks to help ensure your facility receives dependable service.
- What education and/or training do you have that relates to your work?
3 2 Clean is committed to professional standards, ongoing training, and proven cleaning practices. We are members of ISSA and BSCAI and continually invest in industry education, safety, cleaning procedures, equipment knowledge, and quality-control practices. Our team members are trained to follow standardized cleaning procedures for each facility.