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- What should the customer know about your pricing (e.g., discounts, fees)?
We try to be competitive with our pricing but pride ourselves on the quality of work we do for our customers. Our goal is to gain customers for life and to do work for them that they don't have to have redone a few years after the job.
- What is your typical process for working with a new customer?
When we begin working with a new customer we start by listening to them gaining an understanding of exactly what they are looking for. Next we do the property inspection, complete with measurements, photos and drawings if needed in order to build out a proper estimate. After we send the estimate if it is accepted we get the job scheduled and exceed expectations.
- What education and/or training do you have that relates to your work?
Our mission statement here are Bullard Exteriors is Educate, Estimate, Exceed. We train and continue to learn on a daily basis. We are Master Shingle Installer Certified through Certainteed both as a company and individually. Each of our sales reps, office staff and crews get their certifications and do continuing education on a daily basis. Our goal is to learn as much as possible in this changing market so that we can always service our customers to the best of our ability.