The Maintenance and Repair Co. LLC

It's very simple, we have a very basic set of core values that you hear a lot of other companies mention, especially the bigger companies, like integrity, honesty, punctuality, Respect to name a few that we actively practice and walk with each and every day whether we are on a job or enjoying a rare day away with our families. We don't weaponize principles or train technicians on how to upsell a customer or a cute sells pitch, We have never even considered a commission drive position that's not what we are aiming to do. We answer the phone, we listen to whatever the issue is at hand and we immediately start doing our best to get out to the property to confirm and assess the situation and because we offer many different services over a wide variety of trades we will take that first hand info and use our resources and collective experience as a team and work together to SHOW you exactly what the issue(s) are and we will then give you a solution in some cases there may be multiple ways to achieve the end result needed at which point you would be able to decide along with anyone else that may be involved freely and without pressure of being manipulated into options that you don't need or can't afford and once you settle on what makes sense then we execute that plan and we SHOW you through pics or video exactly what was done and don't accept a dollar until you are satisfied and confident that your issue has been completely addressed. *There are only a few exceptions that a deposit of 20-50% of the job would be required but that would only be relevant to first time clients on larger commercial jobs* After payment is received and the order is closed out we stand behind our work for a minimum of 2 yrs for the labor provided on any and every work order that we complete. The length is determined by the specific nature of the job and materials used but a minimum to 2yrs warranty will be applied to any job we do. I think as simple as that process sounds the fact we have mastered the ability to execute that without all the BS consistently makes us unique within the industry and beyond one phone call will solidify that.