FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Guardian we offer Flat Rate- Up Front- Fair Pricing. Regardless of time spent on the job, the cost will be the same as we estimated. Affordable Pricing with accurate diagnosis and solutions!
- What is your typical process for working with a new customer?
It is our job to make sure that we do our very best to find solutions to your needs. We love meeting new customers and giving them the 5 star expert service they deserve. As a locally owned and operated company, we see value in creating relationships with our customers ,and gaining their loyalty through expert service and care.
- What education and/or training do you have that relates to your work?
Richard Eppers, owner of Guardian Heating, Air, Plumbing & Electrical has been in the business for 23 years. With an unrestricted HVAC license in Georgia and Alabama, he is able to repair and install all types of HVAC equipment. Richard has been a mentor and leader in the industry. Being voted as one of the nations 'Top 40 under the age of 40,' by ACHR news, he has played an integral part of elevating the HVAC industry in the Atlanta Market. He has served as President of the Cobb County Heating and Cooling Association and is also an advisor to the HVAC program at a local college. Richard's focus in on the customer, providing expert service, and performing a job correctly. "It's the only way."