This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Type of heating system
Heating system problems
Online now
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About
Meet or Beat your in hand HVAC replacement quote! 0% Financing Available with credit approval! Quality Work, Quick Service, Exceptional Value... Guaranteed! 25+ Years of Experience!
At Guardian Home Experts, we are committed to each and every customer by offering one solution to your home service needs. With over 25 years of experience, the company was built on providing reasonable and affordable prices, expert technicians, and practices that respect the customer. Our customer's time, money and needs, are placed at top priority . Guardian's solutions are always delivered with honest and upfront practices. At Guardian, we "Save the day with expert service," and guarantee your satisfaction stopping at nothing until each customer is satisfied.
See why Guardian maintains a 5 star rating and was voted the Top HVAC Company in Atlanta in 2019-2026 and Best Plumbing Company 2022 - 2026. For us it comes down to the basics of providing top quality customer service, matched with expert technical skill, and affordable pricing.
Overview
Current Top Pro
Hired 1118 times
Serves Cartersville, GA
Background checked
License verified
31 employees
7 years in business
Business hours
SunClosedMon10:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
2020
2019
Credentials
License verified
Conditioned Air Contractor – Unrestricted
License state: GA
Background checked
Passed by Eveline Eppers on May 12, 2026.
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
309 reviews
5
94%
4
3%
3
1%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tiffinye L.
4 weeks ago
•
Hired on Thumbtack
⭐ Thorough, Honest, and Exactly the Kind of HVAC Service You Want
I’m so glad I chose this company. Jamie was fantastic from start to finish. My original appointment window was 1–6 p.m., but he called when his earlier appointments finished ahead of schedule and asked if I was available sooner. He arrived around noon and never made the visit feel rushed. I wanted both HVAC systems thoroughly checked before the colder months, especially because I had concerns about previous work involving the venting and wanted reassurance that everything was operating safely. Jamie went above and beyond. He inspected both systems inside and out, performed carbon monoxide testing, took photos and video, and then actually walked me through what he found. He even checked out my water heater. I’ll also receive the documentation by email, and none of that added anything to the cost of the service.
What impressed me most was the time he took to educate me. He explained the overall condition of my systems, discussed the appropriate filters to use, answered my questions, and then made sure I understood what he was seeing instead of simply coming in, doing the work, and leaving.
As a homeowner, it means a lot to have a technician who makes you feel comfortable, informed, and confident that you aren’t being upsold on things you don’t need. Jamie was personable, professional, incredibly thorough, and put my mind at ease about the safety of my home and family.
I was so pleased that I signed up for their annual service plan before he left. I absolutely plan to continue using them and would confidently recommend them to anyone looking for an HVAC company they can trust.
Connor was so thorough and very professional. He actually came out as a second opinion and corrected the issue for a fraction of the cost as the original company.
This team was amazing. They responded within 24 hours. Although, I had o purchase a new HVAC. They made the process so easy and walked me through the various options. I love my new HVAC.
Details: Routine maintenance • My A/C unit is frozen • Routine maintenance • Attic • Outside • Townhouse • Owner
Guardian Home Experts -Heating, Air, Plumbing's reply
We are SO happy that you love your new HVAC system! Our main goal is always to provide our customers with quality work, quick service at an exceptional value... not to mention comfort! Thank you for allowing us to serve you and for taking the time to write about your Guardian experience.
Central Air Conditioning Repair or Maintenance
Brock G.
Mar 20, 2026
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Hired on Thumbtack
It was a great experience from beginning to end with Guardian Home Experts. Gio came out and was very professional and explained the issue with my furnace thoroughly. Highly recommend using Guardian.
Details: Furnace • No heat • Garage • Two-story building • House
Guardian Home Experts -Heating, Air, Plumbing's reply
Thank you Brock! We work very hard to be the best in the industry by providing top notch service at reasonable prices. We are so happy you noticed and look forward to working with you again.
Heating System Repair or Maintenance
Blondene B.
Mar 24, 2026
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Hired on Thumbtack
Thank you so much for such prompt response and great work in getting my heat working! I have saved your contact in my phone for any future repair!
Details: No heat • Attic • Single-level building • House
Guardian Home Experts -Heating, Air, Plumbing's reply
We can't thank you enough for taking a moment to review your recent services with Guardian. We are here when you need us!
Heating System Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Guardian we offer Flat Rate- Up Front- Fair Pricing. Regardless of time spent on the job, the cost will be the same as we estimated.
Affordable Pricing with accurate diagnosis and solutions!
What is your typical process for working with a new customer?
It is our job to make sure that we do our very best to find solutions to your needs. We love meeting new customers and giving them the 5 star expert service they deserve. As a locally owned and operated company, we see value in creating relationships with our customers ,and gaining their loyalty through expert service and care.
What education and/or training do you have that relates to your work?
Richard Eppers, owner of Guardian Heating, Air, Plumbing & Electrical has been in the business for 23 years. With an unrestricted HVAC license in Georgia and Alabama, he is able to repair and install all types of HVAC equipment. Richard has been a mentor and leader in the industry. Being voted as one of the nations 'Top 40 under the age of 40,' by ACHR news, he has played an integral part of elevating the HVAC industry in the Atlanta Market. He has served as President of the Cobb County Heating and Cooling Association and is also an advisor to the HVAC program at a local college. Richard's focus in on the customer, providing expert service, and performing a job correctly. "It's the only way."
