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About
I have over 26 years of experience as an HVAC technician. I show up on time to all my appointments and if anything prevents me from being punctual I will always give a courtesy call. My company has great customer service. We keep all customers informed from the beginning to end of our process. I specialize in all major household appliances including built in subzero, Viking, and KitchenAid. Our technicians are also equipped to repair seal systems.
Overview
Hired 21 times
Background checked
5 employees
26 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Services offered
Appliance type
Washer / dryer
Refrigerator
Power source
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
16 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
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Read reviews that mention:
Kenny W.
Dec 1, 2022
•
Hired on Thumbtack
Xavier came out the same day that I requested service for my gas range. He quickly diagnosed the problem and resolved the issue very quickly. It was an educational process for me as Xavier succinctly explained step by step my oven's unique features that I didn't know existed. He knows his trade and is a super-nice guy! I would not hesitate to call on him again if I have a problem with my appliances.
Details: Oven / stove • Residential
Appliance Repair or Maintenance
Dasia j.
Dec 14, 2022
•
Hired on Thumbtack
Xavier was very helpful. He came out and told me exactly what I needed, where to get the parts. Came out the next day after hours with no hesitation and fixed my washer. Very knowledgeable about about the appliances. Would recommend to all my friends. Keeping him on speed dial.
Details: Washer / dryer • Maytag • Residential
Appliance Repair or Maintenance
Amber B.
Nov 20, 2022
•
Hired on Thumbtack
Xavier was extremely responsive, and knowledgeable!!!!! I would definitely use again for an appliance repair we may have in the future!
Details: Refrigerator • GE • Residential
Appliance Repair or Maintenance
Jonathan c.
Nov 17, 2022
•
Hired on Thumbtack
Xavier came to diagnose my fridge …he was very honest and told me what was wrong with it … I really appreciated him telling me the truth whether to fix or not …thx u Xavier 🙏🏻
Details: Refrigerator • Samsung • Residential
Appliance Repair or Maintenance
Mary K.
Nov 21, 2022
•
Hired on Thumbtack
Xavier was very knowledgeable and was able to quickly diagnose the problem with our refrigerator. I would definitely use him again!
Details: Refrigerator • Frigidaire • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Xavier Dixon
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I normally apply the service charge fee to the cost of the repair if the client wants to get appliance serviced.
What education and/or training do you have that relates to your work?
I’ve obtained my HVAC technician certification and taken other training classes that will allow me to be able to work on any household major appliances.
How did you get started doing this type of work?
When I was in middle school my dad told me that he would teach me a trade that would allow me to take care of my family and work for myself. My dad started training me how to provide great customer service, diagnose appliances, take appliances apart and rebuild them, and how to install appliances. I knew then that repairing appliances was calling and I have been in the appliance business ever since. I even taught my own children how you can learn a trade and be successful no matter what because every household has appliances and this trade will never end.