Experimac of Cumming

I visited Travis at Experimac to get some advice about my phone. When I saw what was available in the store, I asked about getting a new to me desktop. I figured since I had an I-phone and an I-pad, it would be easy to make a switch from Windows to Mac. Travis explained the differences and helped me to choose the right Mac for me. It was easy, and he and his great staff were there when I had any questions. I love my new Mac and will continue to use Experimac in the future...bout time for a newer I-Pad! Thank you Travis and Becky and staff!

Needing my warhorse 2010 Macbook Pro repaired, the technicians were clearly out to protect my best interests and warned that the repair was not worth the age and condition. Impressed me so much I bought a 27" iMac the same day, they even gave me a credit on for parting my dead Mac! After a couple of weeks, I noticed that my heavy Adobe usage was bogging down the "new" Mac! Sheepishly, told Travis, who owns and runs the place, my embarrassing predicament. Not really sure what they could do, but desperate. Shocked, without hesitation they recommended a better processor and let me trade the one I had been using with just a nominal upgrade fee, swapped my hard drive and memory too! Today it is hard to find a company that puts customer service first. Well, I just found one - and they found a life long loyal customer. You will not be disappointed in choosing the Cumming Experimac. Thanks Travis and team!

I had a great experience from the time I walked in the door! Paco was very kind and attentive as I explained the problem I was experiencing with my Mac laptop. Not only did he fix the problem with my laptop not working properly or updating to the newest software, but he took care of it without charging me an arm and a leg! Reasonable and reliable business ethic! I would highly recommend this business to others needing help with computer/technology issues! 😀

Reasonable fee for fixing my issue. However, when I picked it up, my pc was making a loud noise. I had to wait a half hour while they took it apart and worked on it. Turns out the fan was not properly put back in place. Once fixed, all was good. This could have been avoided if they checked it out before I came to get it. I live 20+ miles from this location, and had to get to work.

Great customer service.