FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
there is a discount on two or more problems at one time. also repeated customers get discounts. More perks as I look at the job!
- What is your typical process for working with a new customer?
Make sure that the customer understands what the problem is, give him/her an assurance that it could be fixed and how much it is going to cost. I will try to build relationship and trust, not just do the job.
- What education and/or training do you have that relates to your work?
I have a plumber's diploma from Kishinev, Moldova. Also Orleans technical Institute at Philadelphia, Pa. Worked for a company for number of years.