Master Rooter LLC

Licensed

Free service call

Select a service

Zip code

Septic system work type

Septic system type

Septic system problem

Responds within a day

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About

What do we do different? We ask more questions then you thought possible about your septic system. We take the time to understand your system and it's history. Septic systems have a life span and the better you care and maintain it the longer it lasts. We want to ensure your family is safe from any issues or problems so we start our care with your call and follow that all the way through with a licensed and skilled technician servicing your home and answering any questions you have as well. Put us to the test and you will be impressed. With over 35 years of combined experience in servicing and repairing septic systems we know what it take to get the job done. Be sure to mention Thumbtack when you speak to us!

Overview

Hired 63 times

Serves Cumming, GA

Background checked

Verified business

License verified

10 employees

13 years in business

Business hours

Sun11:00 am - 4:00 pmMon9:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Credentials

License verified

Septic Tank Installer

License state: GA

Background checked

Passed by Joseph Morrow on Jan 10, 2021.

Business verified

Master Rooter LLC

Services offered

Septic system work type

Repairs

Inspections

Septic tank pump outs

Other

Septic system type

Septic tank

Septic system

Property type

House

Doesn’t offer: Condo/Apartment, Townhouse, Business

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

142 reviews

5

89%

4

4%

3

0%

2

1%

1

6%

Read reviews that mention:

‘Seun D.

Dec 9, 2025

•

From Google

Crystal M.

Dec 1, 2025

•

From Google

Steven came out and inspected the situation, gave my inlaws and I some required adjustments and plans in order to not have the septic back up again. He also went over the cost and fees for credit card usage and made sure I was aware of everything upfront. Steven is very professional and knows a lot about septics :)

Mike J.

Oct 29, 2025

•

From Google

Had an amazing experience with Justin and his crew. They came out fast and answered all of my questions. They explained how my septic system works and really took the time to explain why I needed the repairs and filter cleaning every year. Now my system has risers for cleaning and servicing in the future.

Bruce K.

Nov 4, 2025

•

From Google

Its rare that I do reviews, but this young man not only gave comfort for my home but got the job done.Thank you to technician David B. He was punctual, mannered, respectful and gave so much clarity. I can actually trust a company and this young mans word.If you have any septic problems ask for David B Im highly pleased and thankful for your hard work. We would have been down bad!

Wilson M.

Dec 12, 2025

•

From Google

Shout out to Justin and the company for coming out on short notice, got my system diagnosed, found out my system was missing components unfortunately, and got everything cleaned out and fix to specs, they also offered financing thanks for answering all my questions Justin!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We ask a lot of questions to help figure out what's going on so please understand this is to help you and for us to ensure we can provide the service.
What is your typical process for working with a new customer?
We contact you and discuss what is going on since the options customers have to choose to explain their situation doesn’t usually fully cover what’s occurring.
What education and/or training do you have that relates to your work?
State licensed and continuing education completed