If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
What do we do different? We ask more questions then you thought possible about your septic system. We take the time to understand your system and it's history. Septic systems have a life span and the better you care and maintain it the longer it lasts. We want to ensure your family is safe from any issues or problems so we start our care with your call and follow that all the way through with a licensed and skilled technician servicing your home and answering any questions you have as well. Put us to the test and you will be impressed.
With over 35 years of combined experience in servicing and repairing septic systems we know what it take to get the job done.
Be sure to mention Thumbtack when you speak to us!
Overview
Hired 66 times
Serves Cumming, GA
Background checked
Verified business
License verified
10 employees
13 years in business
Business hours
Sun11:00 am - 4:00 pmMon9:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Credentials
License verified
Septic Tank Installer
License state: GA
Background checked
Passed by Joseph Morrow on Jan 10, 2021.
Business verified
Master Rooter LLC
Services offered
Septic system type
Septic system work type
Repairs
Inspections
Septic tank pump outs
Other
Property type
House
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.7
145 reviews
5
89%
4
4%
3
0%
2
1%
1
6%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Stephanie C.
Apr 9, 2026
•
Hired on Thumbtack
David and Dylan did a great job fixing an issue I was having in my septic tank. He evaluated everything and replaced the issue in a timely manner thank you guys
Details: Repair • Inspect • Pump out septic tank • Poor pipe and drain performance • Sewage backup • Septic tank • 3 years ago • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
‘Seun D.
Dec 9, 2025
•
From Google
Dylan S was nothing short of amazing. He assisted with pumping the Septic tank and Septicinspection at a property. He is very knowledgeable and took his time to assist with the issue. Highly recommend him as he did do an amazing job for us.
Crystal M.
Dec 1, 2025
•
From Google
Steven came out and inspected the situation, gave my inlaws and I some required adjustments and plans in order to not have the septic back up again. He also went over the cost and fees for credit card usage and made sure I was aware of everything upfront. Steven is very professional and knows a lot about septics :)
Wilson M.
Dec 12, 2025
•
From Google
Shout out to Justin and the company for coming out on short notice, got my system diagnosed, found out my system was missing components unfortunately, and got everything cleaned out and fix to specs, they also offered financing thanks for answering all my questions Justin!
Mike J.
Oct 29, 2025
•
From Google
Had an amazing experience with Justin and his crew. They came out fast and answered all of my questions. They explained how my septicsystem works and really took the time to explain why I needed the repairs and filter cleaning every year. Now my system has risers for cleaning and servicing in the future.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We ask a lot of questions to help figure out what's going on so please understand this is to help you and for us to ensure we can provide the service.
What is your typical process for working with a new customer?
We contact you and discuss what is going on since the options customers have to choose to explain their situation doesn’t usually fully cover what’s occurring.
What education and/or training do you have that relates to your work?
