FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our residential real estate packages are bundled from our most frequently ordered services. All listings are beautifully displayed on their own easily sharable property webpage. Please contact us for commercial and custom real estate requests.
- What is your typical process for working with a new customer?
A properly staged home is key in achieving the most marketable tours and images. Upon arrival, we quickly canvas each home to make lighting adjustments and prepare for the shoot. If the home is not shoot-ready, we will attempt to minimize visual distractions while shooting. If a reschedule or cancellation is necessary once onsite, a 50% fee will be charged. We take utmost pride in our work and allot adequate time to every one of our clients to ensure quality. Onsite times assume your listing is ready to capture upon arrival, allowing us to give your listing proper attention while also keeping to our schedule for the day. How to Prepare... A FEW DAYS PRIOR TO YOUR CAPTURE •REPLACE all non-working light bulbs •REMOVE notes, photos and papers from refrigerators, desks and in-boxes •REMOVE piles of newspapers and magazines •REMOVE clutter from rooms that may be excessively furnished/decorated •REMOVE all garden tools, MOW and RAKE yard •SWEEP/BLOW driveways, decks, sidewalks, patios and pool areas THE DAY OF YOUR CAPTURE •MAKE all beds •CLEAR bedroom table tops, dresser tops and desks •CLEAR bathing supplies from tubs and showers •CLOSE toilet lids •CLEAR bathroom and kitchen counter tops •HIDE indoor and outdoor trash + recycle bins •UNCOVER grills and outdoor furniture •Turn-ON all lights interior and exterior •Turn-OFF all ceiling fans, television and computer/laptop screens •REMOVE all vehicles from the driveway and do not park directly in front of home •HIDE pets and their belongings (we love pets but not all buyers are pet people) Please inform us of any features of the home you would like captured that are not apparent. We will capture the home as found upon arrival. Blinds and doors may be opened or closed for compositional purposes. We do not move or stage objects.
- What education and/or training do you have that relates to your work?
•Matterport Service Partner •Aerial Drone Photographers of America Certified •Real Estate Photographers of America Certified •FAA Part 107 Remote Pilot Certified