Platinum Elite Services Inc.

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About

Check out our Best of 2016/2015 award and Thumbtack Spotlight! the best thing about this company is our pricing and customer satisfaction. You can rest assured knowing that we are a licensed, Bonded & Insured company - Interior as well as exterior! Something I love most about the job that I do is meeting people. A lot of my repeat clients have grown to be like family because they understand that if I'm scheduled to do a job, I give that job 100%. I also love hearing the stories of why they're trying to repaint their homes, whether it's a new start in a new home, turning an office into a nursery for a growing family, or just trying to spruce up their living area.

Overview

Hired 80 times

4 employees

14 years in business

Business hours

This pro hasn't listed their business hours.

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Services offered

Cabinet types to paint

Wall cabinets

Base cabinets

Both, wall and base cabinets

Current cabinet finish

Wood stain

Paint

Laminate

Unfinished

Type of painting

Full repainting lighter color

Full repainting same color

Full repainting darker color

First time painting

Projects and media

Reviews

Very good 4.5

56 reviews

5

71%

4

14%

3

7%

2

4%

1

4%

Read reviews that mention:

Laura B.

Mar 10, 2017

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Hired on Thumbtack

My experience in the beginning with Stephen was very pleasant. He was quick to respond to my inquiry and quick to get me a quote to paint 3 bedrooms of my house. For what all the painting in the bedrooms required , I thought his price was quite competitive. His quote was better than all the others I had received, so I saved it. I finally scheduled a day for him to do the job of painting the master bedroom for me. He quoted me higher this time for the job than the original he gave me, and also told me painting the closet doors was extra (he never said that in the beginning with original quote). I figured he was still much less than the others had quoted, and they did a very good job, so no big deal. They were timely and worked efficiently. Very pleasant and very friendly. When they left I asked them to put any furniture back because I was unable to do myself and they did and also put the closet doors back on. A few hours after they left and the paint had dried I went to open the closet doors and they both easily fell off. My husband and I tried to put them back on with no success. I then reached out to Stephen about the doors and coming back out to put them back on correctly , instead of me having to get someone else to do it, and he refused. He said they put them back on and so it was obviously something I did wrong. I took offense to that as a paying customer. A closet door doesn't just easily fall off of it was installed correctly. I felt that since they were the ones handling them and now I'm having issues with them, it was in his best interest as a service provider to come back and put them back on correctly. They have not come back and now I have not heard from him. Therefore, I will be contacting someone else to fix them, which is another expense to me. It was a great experience until the end. Bad customer service.

Interior Painting

Holly H.

Jun 2, 2016

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Hired on Thumbtack

These guys are great! They painted a very difficult great room for me. This included 24 ft walls, a loft cut out wall and the challenging stairs. Everything looked wonderful and I will hire them again!

Platinum Elite Services Inc.'s reply

Holly was Super to work with! Prompt payment ! Thanks for the business & look forward to working with you again.

Painting

Amanda M.

Jun 21, 2014

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Hired on Thumbtack

Platinum Elite Services Inc.'s reply

Interior Painting

Candis G.

Aug 24, 2014

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Hired on Thumbtack

Stephen did an excellent Job painting our home!!!! He arrived on time to our house and went straight to work!! He fixed our walls and was very informative on how we should proceed if there are any other painting issues we come across. Stephen wen out the way to please to make sure we were satisfied with his work. Thank you Stephen!!!

Platinum Elite Services Inc.'s reply

Great Customer, Pleasure to work With & Prompt Payment.Thanks. Looking Forward to working with Again.

Interior Painting

Zach B.

Jun 23, 2016

•

Hired on Thumbtack

Interior Painting

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I try to price by room for smaller projects, but if a customer needs their entire home painted, I'll gladly work out a square footage pricing with them.
What is your typical process for working with a new customer?
I set up a free estimate depending on their schedule, where I really take my time understanding why they want their rooms painted and what their priorities are within their time frame and budget. After that, I try to schedule work as soon as they need me to. Afterwards I always appreciate a good review on my Thumbtack site, and send them a follow-up message to see if they're completely satisfied with my work and if they need me to come out again.
How did you get started doing this type of work?
I started out of high school with help from some local pastors. Now, many years later, it has helped me, best of all it's something I'm not only good at but also actually love doing!