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Good Shepherd Roofing
Good Shepherd Roofing

Good Shepherd Roofing

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Introduction: Good Shepherd Roofing is a veteran owned company specializing in roofing replacement and repairs. Our mission is to deliver 5 star service with each and every customer interaction and be your roofer for life. A happy client is our #1 goal and we won't rest until each and every customer is satisfied. We do: full roof replacements - roof repairs - replacement or repair of siding - complete or partial painting - replace, repair or clean gutters. AND MORE!
Overview

Hired 1 time

Background checked

Verified business

13 employees

6 years in business

Payment methods

Cash, Check, Credit card, Stripe, Venmo, Zelle

Social media

Facebook, Instagram

Featured Projects

27 photos

  • Buford Roof Replacement

    Gutter Installation or Replacement

  • Marietta, GA Roof Replacement

    Gutter Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, punctuality, and work quality.

Exceptional 5.0

20 reviews

5
95%
4
5%
3
0%
2
0%
1
0%

Read reviews that mention:


Thumbtack Customer

Just want to start by saying the new roof looks great.They did a good & fast job I actually had problem with my gutter leaking after the job was done. Doug Ingram had the problem fixed & this company has my greatest respect for customer service. I will recommend them for any roof repairs. Great people
Good Shepherd Roofing's reply
Mark thank you for the review and the feedback. We always want homeowners to have a 5 star experience with us. I appreciate you contacting us and letting us know about the gutter issue after we had done the roof replacement. We pride ourselves on doing business in an ethical, honest and candid way and we are very pleased that we could get the gutter issue corrected for you. Hopefully you know through this experience that we are hear for you anytime, anyway and look forward to being your go-to roofing company for roof repairs and roof replacement in the future.
Feb 14, 2020
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Review from Google
Thumbtack Customer

Dustin is simply the best! I recently had a bad experience with my roof that was installed by a different roofing company and was looking for a second opinion. A quick Google search brought me to Good Shepherd Roofing. I was greeted warmly by Tracy, and then I was immediately contacted by Dustin. Although I am out of company's service area, Dustin was still willing to assist me in any way that he could. Dustin is knowledgeable in his craft, fair, a great listener, and extremely helpful. If you're needing a new roof definitely contact Good Shepherd Roofing! You won't be disappointed :)
Good Shepherd Roofing's reply
Thanks Erica for the review. We definitely are here to help and please let us know how we can assist regarding the roof on your new home.
Jan 8, 2020
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Review from Google
Thumbtack Customer

Good Shepherd Roofing replaced my old roof. I am happy with the work they did and greatly appreciate the small concessions and requests that make you feel that you are appreciated as a customer and that you are not just a one time sale. As an example, Brock kept his word by not demanding more money from me that the insurance company did not cover but was entitled to. That was a sign of good business and customer care. Good job!
Good Shepherd Roofing's reply
Carlos we really appreciate your business and thank you for trusting our team to get the job done on your roof replacement. If there is anything we can ever do for you or your friends & family please don't hesitate to call us. Referrals are the best compliment we can get and we take those very seriously. Thank you again Carlos!
Oct 7, 2019
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Review from Google
Thumbtack Customer

Had a leakage issue. Mario quickly figured out the problem with 3 exhaust pipes and sent me a quick quote. His team were on the issue BEFORE TIME on the day of appointment and completed it efficiently :)Had another issue unrelated to the original issue and Dustin came in and quickly troubleshooted the leak to a simple eventOverall the quality and professionalism from the team is amazing. Doug is very prompt in his response.Would recommend them any day!
Apr 27, 2020
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Review from Google
Thumbtack Customer

We had a pretty bad leak on the 1st floor of our home after all the rain so I looked for a roofer for repair, not knowing who in the world would be the best to choose. I found Good Shepherd Roofing on the internet & was very impressed by the name. I called for an appointment late in the afternoon & was fortunate enough to have Dustin come over the same day. Fantastic response! He looked at damage & knew exactly what was wrong & fixed it very quickly. He did a marvelous job! From now on I will always call Good Shepherd Roofing to take care of all roofing needs. To me they are the best - very courteous, professional, knowledgeable & trustworthy. Thanks also to Tracy in their office for all the help in getting Dustin here so quickly!
Mar 27, 2020
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Review from Google
Credentials
Business Verified

Good Shepherd Roofing verified

Background Check

Douglas Ingram

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We provide special discounts for first responders, law enforcement, active military and military veterans. We also have seasonal discounts available.

  • What is your typical process for working with a new customer?

    Our typical process will be to perform a complimentary inspection. After our inspection we will provide the home owner options on repair or replacement of their roofing system. If a replacement is necessary and an insurance claim is valid we will work with the homeowner and their insurance company to ensure the process is handled in a streamlined way.

  • What education and/or training do you have that relates to your work?

    We are a member of the National Roofing Contractors' Association. There are only a small group of roofing contractors that are members. Part of our membership includes ongoing training and certification programs which we take seriously to ensure we are always delivering the best service and material choices to our customers.

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