Cochran Complete Services
Licensed
Licensed
Responds in about 1 min
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About
at CCS we strive for customer satisfaction from the initial communication to the end. as a 26 Year company with almost 40,000 customers experience what makes us the best. We are a small local. family owned company. We hold multiple contractors licenses and certifications. CCS was originally founded in 1998 as Cochran Cooling & Heating. We since expanded our services to include electrical, plumbing and general contracting under 1 roof. All of this is overseen by a 3rd generation construction family.
Overview
Hired 8 times
Serves Dallas, GA
Background checked
License verified
10 employees
28 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Social media
Credentials
License verified
Conditioned Air Contractor – Restricted
License state: GA
Background checked
Passed by Howell Cochran on Aug 28, 2024.
Services offered
Work needed
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Good 3.9
37 reviews
5
70%
4
3%
3
0%
2
3%
1
24%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Zarela L.
Mar 8, 2024
From Google
Very pleasant, good knowledge of his work, helped me to understand more about my two different kinds of air-conditioned.
Cochran Complete Services's reply
Thank You Zarela!
Dr. B.
Aug 21, 2024
From Google
**Review for Cochran Complete Services**I recently had the pleasure of working with Cochran Complete Services for the installation of a new heat pump and air conditioning system, and I couldn't be happier with the entire experience! From start to finish, their professionalism and dedication to customer satisfaction truly stood out.Initially, I was thrilled with the affordable pricing they offered compared to other companies in the area. The team arrived promptly on installation day, ready to tackle the job with expertise and enthusiasm. However, as luck would have it, we encountered a manufacturing issue with the heat pump. While this could have been a hassle, the crew at Cochran Complete Services handled it like pros.They assured me that they would resolve the issue quickly, and to my surprise, the very next morning, they were back at my home ready to reinstall everything. Their commitment to getting it right was evident, and they worked efficiently to ensure that the job was completed without any additional delays.Now that everything is up and running, I can say with confidence that the system is working beautifully! The temperature in my home is perfect, and I can already feel the difference in comfort.If you're looking for a reliable HVAC service that puts their customers firstlook no further than Cochran Complete Services. Their team is not only knowledgeable but also genuinely cares about ensuring your home is comfortable and up to standard. Thank you, Cochran team, for a job well done! A special shout out to Jason, the scheduling manager, and the two guys that worked on my system. I Highly recommend!
Wanda S.
Aug 28, 2024
Had a water line leak. They came out within the hour and put a temporary fix on it. Got appropriate supplies and came and replaced the water line. Great service
Cochran Complete Services's reply
Thank You for the great review! CCS
Julie S.
Mar 12, 2024
From Google
The staff and technicians at Cochran Complete are always professional, courteous and thorough. The technicians are always careful to not track dirt into the house and they are willing to answer any questions and explain all details of the progress. All services have been done in a timely manner from the installation to the maintenance calls. I highly recommend Cochran Complete Services.
Cochran Complete Services's reply
Thank You Julie!
Nicholas R.
Dec 9, 2024
Hired on Thumbtack
In my most recent dealing with this company, I didn’t have the best experience in dealing with the technician Steve.
Steve’s effort was very lack luster, and when I explained the issue to him and the possible ways to fix it he assured that wasn’t it and proceeded to put the blame on a faulty thermostat which was not the issue. He proceeded to do the same checks repeatedly that I knew weren’t going to address the issue. It seemed as if he was just going through the motions just to get a service call payment. I am requesting my funds back for this assessment, and another company came out and addressed the matter, and was able to listen with comprehension and explained what Steve did, and didn’t do to resolve this matter.
Steve’s effort was very lack luster, and when I explained the issue to him and the possible ways to fix it he assured that wasn’t it and proceeded to put the blame on a faulty thermostat which was not the issue. He proceeded to do the same checks repeatedly that I knew weren’t going to address the issue. It seemed as if he was just going through the motions just to get a service call payment. I am requesting my funds back for this assessment, and another company came out and addressed the matter, and was able to listen with comprehension and explained what Steve did, and didn’t do to resolve this matter.
Details: Furnace • Electricity • Attic • 1,000 - 2,000 sq ft • Two-story building • Townhouse
Cochran Complete Services's reply
Thank you, Nicholas for bringing this to my attention. The problem has fixed itself, I wish we knew sooner. Thanks for the much appreciated feedback. Jamey Cochran feel free to discuss by phone 770-443-9000
Heating System Installation or Replacement