Drain PROS LLC
3 years in business
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Had 2 pros come out and Could not locate the clean out to my sewer line, in order to diagnose the issue. Greg and his apprentice came out and located it and revealed I had roots in my sewer line that was causing backup. They were able to make the repair on my sewer line that same day!! Would recommend Drain PROS LLC to anyone. Definitely using them from now on!!Dec 30, 2018
They were very thorough and made sure they cleaned up when they were through and didn't leave a mess behind they also called the next day to make sure everything was still working and to see if I had any complaints. On a scale from 1 to 10, 10 being the best I would give them a 9. Thanks Pro Drain when it comes to plumbing your off the chain.Dec 31, 2018
Had Black's Underground replace my waterheater. The work was excellent and price was fair I will definitely use them in the future...ThanksDec 29, 2018Drain PROS LLC's reply
Thanks for the feedback Gary! Always a phone call away. Much appreciated!
Had a puddle of water collecting in my yard for about a month, wasn’t exactly sure what the problem was. They came out the following morning and was able to tell me I had a leak in my water line and replaced it all in the same day. They were fast and responsive, and I would recommend their work to anyone. Have not seen any water sinceDec 29, 2018Drain PROS LLC's reply
Thanks for taking the time to give us some feedback Jeff! We could tell it was stressing you a bit with the build up of water. I’m glad we could do business together! Y’all were awesome
- What questions should customers think through before talking to professionals about their project?The customer should have the following list to ask all contractors: 1) Are you licensed? (depending on state you live in) 2) Are you insured or bonded? (General liability etc.) 3) References from previous customers that you can either talk with or see the work in person 4) Check the Better Business in your area. Sometimes the contractor will have complaints/compliments. If complaints READ THEM!!!! 5) Ask about budgets from previous jobs: i.e. met or went over budget? Why?