FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Bears Moving Company has a two-hour minimum service requirement. Charges beyond the minimum are based on our hourly rate. This minimum ensures fair compensation for our employees, enabling us to remain competitive in the current labor market.
- What is your typical process for working with a new customer?
Our customer onboarding is streamlined and efficient. We initiate the process by qualifying the move to ensure service viability. Upon confirmation of a suitable match, we provide a booking link requiring completion of move-related details. This action schedules the move and triggers automated text alerts as the move date approaches.
- What education and/or training do you have that relates to your work?
Our company boasts over seven years of experience in the furniture relocation industry, encompassing a comprehensive range of scenarios. While clients occasionally express surprise at the efficiency of our furniture handling, our expertise stems not from unique knowledge or exceptional talent, but rather from extensive practical experience. This wealth of experience allows us to effectively leverage past encounters to address any situation with proficiency.