Introduction: I am proficient in server 2008R2, Windows 8, Windows 7, 2000, XP, Vista, SQL and Linux installations, administration and troubleshooting. I am Microsoft Office certified.I am proficient in the use and administration of virtual software, Nexxus, Putty, and IT security data recovery and analytical software.
I managed and maintained a 24-hour IT customer service phone line, assisting clients with both hardware and software issues. I played a key role in implementing and maintaining ISO 9001 at Chrysler Corporation.