U.S. Water and Sewer Management

Top Pro

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About

My attention to detail, all the way down to the specific types of screws to use. Willingness and ability to inform and educate home owners about their particular project. Ability to listen to the home owner's needs, and strive to make their experience as easy and stress free as possible. Seeing the exhilarating smiles on the home owners' faces when their project is complete! It really puts the wind in your sails.

Overview

Current Top Pro

Hired 312 times

Background checked

2 employees

18 years in business

Business hours

Sun12:00 am - 11:59 pmMon5:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Services offered

Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

195 reviews

5

91%

4

4%

3

1%

2

0%

1

4%

Read reviews that mention:

Nikki P.

5 days ago

•

Hired on Thumbtack

Details: Clogged toilet or drain • Bathroom • Toilet • House

Emergency Plumbing

Marcy P.

Oct 31, 2025

•

Hired on Thumbtack

Keith, US Plumbing, He knew what needed to be done to fix the problem with leak at the toilet. Was punctual and did a good job!

Details: Leaking or burst pipes or appliances • Garage • Bathroom • Toilet • House

U.S. Water and Sewer Management's reply

thank you so much

Emergency Plumbing

Lateef G.

Oct 21, 2025

•

Hired on Thumbtack

Details: Yes, repair is urgent • Yes, the building is currently flooded • Leaking pipes • Toilet • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Precious C.

Oct 18, 2025

•

Hired on Thumbtack

Keith was wonderful and fast!! He swooped in and saved the day!!! He was very patient and kind with me. He unclogged ALL of my outside drains and even offered his professional advice/opinion on how to better handle my water flow issues! I will definitely keep him on speed dial

Details: No, repair is not urgent • Only one drain has issues • Clogging • Part of a larger issue with the plumbing system • House

Plumbing Drain Repair

Tommi H.

Oct 16, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Drain issues • House

U.S. Water and Sewer Management's reply

Plumbing Pipe Repair

Credentials

Background Check

Charles Keith Bertholf Jr.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are customized to each specific job. We prefer to come out and give as detailed estimate as possible to make sure that our customers know exactly what they're getting for their money.
What education and/or training do you have that relates to your work?
Georgia contractor certification, N.P.Q. certified Firefighter with First Class certification, Environmental Health Septic certification, Georgia dig card. E.P.A. Freon License. continuing education hours in related subjects.
How did you get started doing this type of work?
I got started as a teen-ager . I would help a friend of mine and his dad after school and on weekends to earn money for the movies, putt-putt golf, and to the arcade. Then it just grew from there.