U.S. Water and Sewer Management

Top Pro

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About

My attention to detail, all the way down to the specific types of screws to use. Willingness and ability to inform and educate home owners about their particular project. Ability to listen to the home owner's needs, and strive to make their experience as easy and stress free as possible. Seeing the exhilarating smiles on the home owners' faces when their project is complete! It really puts the wind in your sails.

Overview

Current Top Pro

Hired 313 times

Background checked

2 employees

19 years in business

Business hours

Sun12:00 am - 11:59 pmMon5:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2017

Services offered

Pipe issues

Leaking pipes

Burst pipes

Other pipe issue

Poor draining

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

197 reviews

5

91%

4

4%

3

1%

2

0%

1

4%

Read reviews that mention:

Nikki P.

Dec 20, 2025

•

Hired on Thumbtack

Details: Clogged toilet or drain • Bathroom • Toilet • House

Emergency Plumbing

Marcy P.

Oct 31, 2025

•

Hired on Thumbtack

Keith, US Plumbing, He knew what needed to be done to fix the problem with leak at the toilet. Was punctual and did a good job!

Details: Leaking or burst pipes or appliances • Garage • Bathroom • Toilet • House

U.S. Water and Sewer Management's reply

thank you so much

Emergency Plumbing

Lateef G.

Oct 21, 2025

•

Hired on Thumbtack

Details: Yes, repair is urgent • Yes, the building is currently flooded • Leaking pipes • Toilet • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Tommi H.

Oct 16, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Drain issues • House

U.S. Water and Sewer Management's reply

Plumbing Pipe Repair

Mary D.

Sep 1, 2025

•

Hired on Thumbtack

Kevin and his crew did an outstanding job with my new home. The plumbing was a complete mess when I moved in, but they took the time over two full days to carefully check everything and make it right. Their professionalism, thoroughness, and attention to detail gave me real peace of mind. I’m so thankful I chose to hire them!

Details: Yes, repair is urgent • Clogging • Slow draining • Gurgling sounds • Unpleasant odor • Part of a larger issue with the plumbing system • House

Plumbing Drain Repair

Credentials

Background Check

Charles Keith Bertholf Jr.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are customized to each specific job. We prefer to come out and give as detailed estimate as possible to make sure that our customers know exactly what they're getting for their money.
What education and/or training do you have that relates to your work?
Georgia contractor certification, N.P.Q. certified Firefighter with First Class certification, Environmental Health Septic certification, Georgia dig card. E.P.A. Freon License. continuing education hours in related subjects.
How did you get started doing this type of work?
I got started as a teen-ager . I would help a friend of mine and his dad after school and on weekends to earn money for the movies, putt-putt golf, and to the arcade. Then it just grew from there.