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U.S. Water and Sewer Management

Top Pro

This pro is currently not available for Plumbing Drain Repair
This pro is currently not available for Plumbing Drain Repair

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About
My attention to detail, all the way down to the specific types of screws to use. Willingness and ability to inform and educate home owners about their particular project. Ability to listen to the home owner's needs, and strive to make their experience as easy and stress free as possible. Seeing the exhilarating smiles on the home owners' faces when their project is complete! It really puts the wind in your sails.
Overview

Current Top Pro

Hired 322 times

Background checked

2 employees

19 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2017

Services offered
Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

204 reviews

5

92%

4

4%

3

1%

2

0%

1

3%

Read reviews that mention:


pro avatar
Nik H.

3 weeks ago

Hired on Thumbtack

Keith just raised the bar for what a great plumber should be. Honestly, he makes me want to rethink every review I’ve ever written for anyone else. He showed up on time, had fair prices, and most importantly he was honest. Keith is personable, professional, and clearly knows his craft. While he was working he explained exactly what he was doing, why he was doing it, and what I should look out for in the future. That level of transparency is rare. He ran into a couple small snags along the way, but instead of making it complicated, he communicated clearly and even worked with me on pricing since he ended up handling multiple things during the visit. That kind of integrity means a lot. Bottom line: don’t walk to Keith, run to Keith. If you need plumbing work done, I truly don’t know why you would call anyone else. I reached out to several plumbers before choosing him, and something about his professionalism and energy immediately stood out. After working with him, I can confidently say I would hire him again and again. Great guy. Great work. Highly recommend.

Details: No, repair is not urgent • Only one drain has issues • Other issue • Townhouse

Plumbing Drain Repair
pro avatar
Nea D.

2 weeks ago

Hired on Thumbtack

This pro was great from initial contact to project completion! They were patient with my questions and thorough in their answers. They arrived when they said they would, and gave a complete diagnosis and sound repair. I will hire them again and recommend them as well.

Details: Yes, repair is urgent • Clogging • Gurgling sounds • Townhouse

Plumbing Drain Repair
pro avatar
Lisa C.

Feb 16, 2026

Hired on Thumbtack

I wanted to take a moment to share my recent experience with Keith from U.S. Water and Sewer Management regarding a plumbing issue I encountered. Last Friday night, I faced an alarming problem with my master bathroom toilet that kept running uncontrollably. I attempted to turn off the water line, but unfortunately, it wouldn’t budge. As I lay awake, worried about potential pipe damage, I knew I needed professional help. Early Saturday morning, I reached out through Thumbtack and found Kevin. I am so grateful for his swift response and expert assistance. He came out to assess the situation, explaining that I needed to replace the main pressure water line, not just the toilet waterline as I initially thought. He provided a detailed explanation of the work required and a fair quote for the repairs, including everything inside the toilet. I truly appreciate Keith’s professionalism and commitment to customer service, especially on a Saturday morning. If anyone is in need of plumbing services, I highly recommend contacting U.S. Water and Sewer Management and asking for Kevin. He is reliable and gets the job done right. I would rate my experience with him five stars and will definitely reach out again if I encounter any plumbing issues in the future. Thank you for your time.

Details: No, repair is not urgent • No, the building is not currently flooded • Toilet • House

Plumbing Pipe Repair
pro avatar
Nikki P.

Dec 20, 2025

Hired on Thumbtack

Kevin was professional, prompt, informative and friendly! I recommend him to anyone who needs quick, dependable and quality plumbing done. Oh also he didn't overcharge me. I was afraid of that. All I ask is that he is more careful about touching toilet paper and other places without removing the gloves that you unclogged the toilets with.

Details: Clogged toilet or drain • Bathroom • Toilet • House

Emergency Plumbing
pro avatar
Marcy P.

Oct 31, 2025

Hired on Thumbtack

Keith, US Plumbing, He knew what needed to be done to fix the problem with leak at the toilet. Was punctual and did a good job!

Details: Leaking or burst pipes or appliances • Garage • Bathroom • Toilet • House

U.S. Water and Sewer Management's reply
thank you so much
Emergency Plumbing
Credentials
Background Check

Charles Keith Bertholf Jr.

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