Patriot Crawl Space and Waterproofing Systems

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Introduction: Patriot Crawl Space & Waterproofing Systems specializes in waterproofing of basements and crawl spaces, Crawl space encapsulation, repair of sagging floors repair of cracked and bowed basement walls, exterior drainage and retaining walls. With over 22 years in the industry we have the knowledge and experience to tailor a custom plan for your home. Most services and products we offer come with an industry leading lifetime warranty. We love helping homeowners with their biggest investment. A water or foundation issue can be scary and we take pride in making the process of fixing it as painless and cost effective as possible.

Overview

Hired 5 times

40 employees

29 years in business

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Social media

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Featured Projects

38 photos

Reviews

Customers rated this pro highly for value, professionalism, and work quality.

Good 4.2

14 reviews

5

79%

4

0%

3

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2

7%

1

14%

Angie W.

Nov 29, 2017

Details: Dampness • Prevent future water damage • Need professional’s help to decide • Home • No, the project is not covered by an insurance claim

Foundation or Basement Waterproofing

Thumbtack Customer

Oct 2, 2017

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From Google

Tony came out and gave me an estimate to basically build a block foundation for my house where there wasnt one. Not many people wanted to touch the job, but Tony came up with a plan and was able to explain to me exactly what he would do. I had lower bids, but something told me to go with these guys. Well, what was supposed to take a week for foundation, joist work, encapsulation and drain turned into a little over a month with a crew there almost everyday. Turned out my soil was straight rock and had to be jackhammered foot by foot. There were other problems as well, but bottomline they stuck to their word and got the job done for the price we originally agreed upon. I dont know if anyone else would have done that. I dont normally do reviews, but felt compelled for this one. Glad i went with Patriot.

Thumbtack Customer

Dec 15, 2018

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From Google

First of all...let me just say that I am not an employee or affiliated with Patriot Crawl Space & Waterproofing in any way and never met anyone from this company prior to having them out for an estimate. I'm a real estate agent in Chattanooga, and I work with contractors/sub-contractors all the time, and I found this company via a Facebook ad and gave them a call to do an estimate in September 2018. In my own home, we had moderate (and at times, heavy) water coming in the crawlspace. I've been in this house for 3 years, but it was built in 2004, which means this has been going on for a long time. Our doors wouldn't close upstairs, we had cracks in our drywall, and Lee came out and could clearly see the moisture in the floor-joist caused the house to sag in the center over time. Patriot gave me my options, educating me through the process AND...gave me time to think through all of it and didn't push me. I called them back and hired them and I'm thrilled that I did. As you might imagine, this is kind of stressful - but Patriot never dropped the ball once. It was actually quite painless. They lifted the house with a few post/beams to fix the sagging, installed a sump pump, and encapsulated the crawlspace with a de-humidifier to take out the moisture permanently. They communicated, they did the job right, and they followed up. Shout out to Thomas and his crew who did the work, Austin for coming back to help with a few items that I added, and the the salesman, Lee, for giving me all the information I needed to make an educated decision. I'd hire these guys again in a second. Again, I work with contractors all the time. And it is usually stressful. But I cannot brag on Patriot enough for their work ethic and just running a business the right way. Great, great job.

Patriot Crawl Space and Waterproofing Systems's reply

Joe, thank you so much for taking the time to share this review. We are thrilled to know you enjoyed your experience with us, and we are grateful you chose to work with our team at Patriot Crawl Space & Waterproofing Systems.

Thumbtack Customer

Mar 26, 2019

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From Google

Great Work on Lake Sinclair!

Thumbtack Customer

Apr 5, 2019

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From Google

These people are amazing! From the very first call to today's follow up call, Patriot is awesome. My basement has been pretty much unusable for decades. They have completely changed that. Noah was my inspector. He fully explained everything that needed to be done. Knowledgeable and personable. Andrew and James were the crew. They also went over everything step by step. They answered all my last minute questions. Although a man short, they never complained, even coming back on a Saturday to finish up. And it looks amazing. I am hesitant to cover or block the walls they look that good. I have already recommended them to any of my friends or relatives that need work done. They've got a customer for life in me!!

Patriot Crawl Space and Waterproofing Systems's reply

James, we are so grateful you chose to work with our team at Patriot Crawl Space & Waterproofing Systems!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing can vary from home to home due to the fact that very rarely is the scope of work the same on any two homes.
What is your typical process for working with a new customer?
Upon initial request from the customer a Patriot representative will come to your home. First we will discuss your concerns and goals. We will then do a thorough inspection of your home / problem area. This will include diagnosing, measuring, photos and a detailed diagram. We will then sit with you and go over our findings and discuss our plan to fix your home. When we are finished you will have an exact price for the work needed and if you choose to move forward we can get you on our schedule at that time.
What advice would you give a customer looking to hire a provider in your area of work?
Be thorough in asking questions. Make sure what you want for your home is being accomplished and you are not just being "sold" what is most profitable for the business. Make sure you are getting a good Warranty. In our industry you should always get a lifetime warranty.