FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$35/hr for PC and personal computer work $50/hr SOHO/Business/Networking
- What is your typical process for working with a new customer?
Agree on problem based on information provided. Secure payment method with CC for PayPal payment or cash payment. If parts are needed warranty and returns must be agreed upon. Agree to paying 1/2 of trip time when doing onsite repairs. Will accept PO's.
- What education and/or training do you have that relates to your work?
Associates in Computer Technology - Control Data Institute Certified Network Engineer / Novell Inc. CompTIA A+ Microsoft MCP Cisco Meraki Apple iOS device training HP Desktops / laptops Lenovo Desktops / laptops Dell Desktops / laptops HP Printers Cisco Networks - CCENT Window 95,98,XP,7,8,8.1,10 MCSE Windows 98 Windows Server 2003,2008,2012 VMware 5&6 Veeam Backup & Recovery Symantec Enterprise End Point Protection Certified Fiber Installer Remote Monitoring and Management