FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the home, the level of cleaning needed, and how often service is scheduled. We offer competitive rates with no hidden fees. Discounts may be available for recurring services such as weekly or bi-weekly cleanings. Any special requests or deep-clean services are discussed upfront so customers always know what to expect before we begin.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand the customer’s needs, home size, and cleaning preferences. From there, we provide a clear quote and schedule a convenient time. On the day of service, our professional cleaners arrive on time with all necessary supplies and follow a detailed checklist to ensure consistent, high-quality results. We always welcome feedback and adjust services as needed to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning techniques, safe use of cleaning products, and proper sanitation practices. We stay up to date on best practices for efficiency, hygiene, and home care, and we focus heavily on attention to detail and respect for our customers’ homes.