FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
MHL Solutions, Inc and Emergency Restoration Solutions use common industry financial pricing found in Xactware's Xactimate pricing. This pricing method adjusts monthly to market changes and is an accepted method used by most insurance carriers.
- What is your typical process for working with a new customer?
Communication begins with the a phone consultation followed by an onsite visit.
- What education and/or training do you have that relates to your work?
The parent company, MHL Solutions, Inc is a licensed General Contractor in GA, NC and SC. Emergency Restoration Solutions is a certified firm with the Institute of Inspection Cleaning and Restoration, IICRC. ERS is certified for Water Damage Restoration, Mold Remediation and Fire and Smoke Restoration.