FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer reasonable competitive pricing. Military and Senior discounts of 5% are available for those customers that qualify.
- What is your typical process for working with a new customer?
Traveling to customer address. Conducting a diagnostic evaluation of the properties water and sewage systems. Explaining any issues I discovered during my evaluation to the customer. Writing up an estimate for completion of repairs needed to present to the customer for approval. Upon approval of the estimate work will begin or a start date will be scheduled. After completing the work the customer will be asked to approve the quality of work and that the issues are fixed. Upon approval that the issues are resolved and customer is satisfied with the quality of work. A digital invoice with be presented to the customer for approval signatures. Payment for work completed will be collected from customer.
- What education and/or training do you have that relates to your work?
My love for the trade and education began at the age of 6. My father was a career master plumber in the metro Atlanta area. My fathers 38 years of experience in the trade gave me a great foundation to learn. Anyone that knew him knew he was a great craftsman & perfectionist. He expected nothing less from me. The demand for perfection from me at an early age helped shape my skills into wht they are today. If anyone has ever gotten the privilege of working with there father. Will understand this was a great way to learn but not the easiest. I have attended the GPTA plumbing course. I currently have 21 years experience with a Georgia state septic and plumbing license.