FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price by the job, not by the hour. After a full evaluation, we present clear options with transparent upfront pricing so you can make an informed decision before any real work begins. Current offers are available on our website or will be presented by our dispatcher / technician.
- What is your typical process for working with a new customer?
Our Customer Service team helps to gather details and schedule service, and our service professionals take the time to conduct a thorough evaluation of the home, business, or job site document findings, and clearly explain next steps so customers feel confident moving forward.