FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined based on inspection.
- What is your typical process for working with a new customer?
Listen Listen Listen Wear shoes covers to protect customers' flooring Do complete assessment Present findings and explain the work that is needed,(including various options,if possible) and provide estimates for repairs Make recommendations, taking into consideration the customer's specific circumstances and needs Listen Start and complete the job within the agreed timeline and meet or exceed customers' expectation Keep the customer informed about the progress of the work, including any unforseen challengies or delays and rectify them as soon as possible
- What education and/or training do you have that relates to your work?
NATE (North American Technician Excellence) Certificate for HVAC Mold Remediation Specialist Certificate Water and Fire Restoration Certificate Applied Microbial Remediation Certificate Xactimate 28, and Xactware trained NADCA (National Air Duct Cleaning Assaciotion) Over 8 years experience working in major HVAC companies