FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront and transparent with no hidden fees. Rates are based on the dumpster size and rental period, with flexible options to fit your project. We also offer discounts for repeat customers, contractors, and extended rentals. If you prefer full-service junk removal, pricing is based on volume and labor, so you only pay for the space your items take up. We’re always happy to provide a free, no-obligation quote before you book.
- What is your typical process for working with a new customer?
"When working with a new customer, we start by learning about your project needs—whether you need a dumpster rental or full-service junk removal. We’ll recommend the right dumpster size or removal option and provide a clear, upfront quote. From there, booking is quick and easy, either online or by phone. On delivery day, we drop off your dumpster or our crew arrives ready to handle the junk removal. Once the job is done, we pick up promptly, leaving your space clean and stress-free. Our goal is to make the entire process simple, efficient, and hassle-free from start to finish
- What education and/or training do you have that relates to your work?
Our team is professionally trained in safe and efficient junk removal, heavy lifting, and proper waste disposal. We stay up to date on local disposal regulations and recycling practices to ensure everything is handled responsibly. With hands-on experience in both residential and commercial projects, we’ve built the skills to tackle jobs of all sizes while keeping safety and customer satisfaction as our top priorities