What should the customer know about your pricing (e.g., discounts, fees)?
I have daily rates for most of the handyman work I provide. Typically I provide my daily labor, and material is considered extra.
1/2 day, 4 hours, is $175.00, and Full day, 8 hours, is $300 daily.
I can provide actual cost quotes, at no charge, for any other work that cannot be covered under my daily rates. This can be discussed in person or over the phone.
What is your typical process for working with a new customer?
Typically set a time and date to meet at your home to see and discuss what work you would like done. I can provide an exact cost quote for the work and email it to the customer, unless the work can be achieved using my daily rates. When the customer accepts the pricing, I schedule the work to be done.
What education and/or training do you have that relates to your work?
I am a 3rd generation master carpenter, my grandfather started building houses in middle Georgia in the 1950's. He raised his sons to become master carpenters and they all did and eventually started their own building businesses, which is where I got my start working for my father since I was a teenager. So my education and training is from the "School of Hard-knocks"
How did you get started doing this type of work?
Working for my father when I was growing up.
What types of customers have you worked with?
I have worked with all kinds of customers in the residential and commercial markets. Customers with large budgets and several with small budgets, I always say "No job too Big or too small.
Describe a recent project you are fond of. How long did it take?
I recently completed a large home remodel, which started out smaller but grew while I was working. We painted the entire interior and exterior of the customers home. Were going to make repairs to a rear deck, but during demo we found that it would be more cost efficient to replace the entire deck, and added a pergola for shade and swing. Also remodeled their master bath and hall bath complete with tile showers and new soaking tub. New quartz counter tops on vanities, and replaced all light fixtures throughout house and door hardware. Replaced their front door with a new beautiful mahogany double door with beveled glass. The customers were extremely happy and the project took about 8 weeks total.
What advice would you give a customer looking to hire a provider in your area of work?
Typically most customers give me a shot and smaller repairs around their house before committing to a larger job, with someone they have not had history with. I would suggest doing this with any contractor, you will find out pretty quick what their experience level is, and if they handle the small job professionally you should have no problems in larger projects.
What questions should customers think through before talking to professionals about their project?
To have a clear understanding of what they want to do, and have a realistic idea of a budget for that work. Also will help, if doing larger projects, to have an idea of what look you want, ie: materials to be used, colors, etc. Pinterest and Houzz offer great ideas that you can pin or save to give your contractor of what you envision in your head.