FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a professional photographer and brand strategist, I believe in being transparent about my pricing and what my clients can expect. My pricing is based on the value I provide and the time and resources I invest in delivering high-quality results. It's important for my clients to understand that when they invest in my services, they are investing in their own success. From the initial consultation to the final product delivery, I prioritize communication and collaboration to ensure that their vision is brought to life. In addition, I offer customized packages that cater to the specific needs and budget of each client. I believe that every project is unique and requires personalized attention to detail. My goal is to help my clients achieve their business goals through visually stunning imagery and strategic branding, and I am committed to delivering exceptional value for their investment.
- What is your typical process for working with a new customer?
Our first course of acton here at The Luminous Lab is to ensure that our customers are aware of our entire process via our initial consultation to grasp a better understanding of mutual expectations and deliverables. Primarily, I like to schedule a consultation call or meeting to discuss the client's vision, goals, and expectations for the project. During this initial conversation, I take the time to listen to their ideas and concerns and answer any questions they may have about my services. Once we have agreed on the project scope and budget, I move on to the planning and preparation phase. This involves creating a detailed project plan and timeline, selecting appropriate locations, organizing any necessary equipment or props, and coordinating any additional team members, such as models or hair and makeup artists. When it comes to the actual shoot or strategy implementation, I work closely with the client to ensure that their vision is being brought to life. This may involve providing guidance on posing or styling, adjusting lighting or camera settings, or making creative decisions on the spot. Finally, once the project is complete, I deliver the final product to the client in a timely manner and ensure that they are completely satisfied with the results, coupled by up to two revisions. Overall, my process is designed to be collaborative, communicative, and focused on delivering high-quality results that both meet and exceed our client's expectations.
- What education and/or training do you have that relates to your work?
As a strategists and photographer, I have acquired a background in marketing, business, and communications through work done with COACH Inc., Netflix, Warner Brothers, and Outliers Society Production while working with leading industry professionals. Additionally, I have garnered experience in graphic design, brand partnerships, and public relations for creators. As a professional in this field I aim to stay current with industry trends and best practices for the optimal outcome of my work and clientele.