AirDrop Water Restoration

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Mold services

Customer role

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About

Hello to my future client(s). In-home disasters are never scheduled and can be a huge interruption to your life and daily routine. Ranging from the onset of water damage to the rebuild, I pride myself in walking clients through the insurance claim process from start to finish. With combined experiences in property claim handling and restoration services, I assure you, you won't be disappointed with our services. We're licensed, insured and certified to take care of you and restore your home! In addition, I am a licensed property adjuster that provides consultation to private clients to help reduce the stress of handling the claims process and potential discrepancies with your insurance carrier.

Overview

Background checked

2 employees

14 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.

Services offered

Mold services

Inspection and testing

Remove mold

Projects and media

Reviews

Exceptional 5.0

12 reviews

5

100%

4

0%

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Read reviews that mention:

Kerri C.

Mar 14, 2018

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From Google

Reflections O.

Jun 14, 2016

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From Google

Typically when you write reviews it's usually to complain but this review is definitely not that. Air Drop Water Restoration is nothing short of phenomenal. I had a water leak at my residence that flooded my kitchen area. Water got under the hardwood in the kitchen area. I called several restoration companies to get a quote and each one of them spent more time asking me about insurance than providing me with information on mitigating the damages to avoid mold. The damages was not extreme but the other companies quoted me close to $2k to rent the equipment. After looking online I found Air Drop. I called them and I explained the situation. The owner was very informative, knowledgeable, and understanding. He quoted me a fraction of what others charged, he educated me on the dangers of mold, measured the water levels on the sub floor on 3 different occasions (within 1 week) and would not remove the equipment until everything was dry. He did not charge me extra for usage of the equipment. These guys are amazing. They are punctual, being reasonable, trustworthy, and they will get the job done. I don't have any reservations recommending them. THANK YOU AIR DROP RESTORATION!!!

Shannon W.

Aug 24, 2016

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From Google

I suffered a large water loss. I contacted Airdrop for restoration services who responded quickly - extracted the water, dried my floors and removed damaged drywall. They were professional and patient with me throughout the entire process. In addition, they dealt with my insurance company to ensure I received all my insurance proceeds, fairly. I would like to personally thank the entire staff at Airdrop for their impeccable service. If in the future I need your services (which I hope not :) ), I will definitely call.

Kimmy A.

Sep 8, 2018

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From Google

I had a leak and called this company. Best decision I made! The were very knowledgeable and thorough in finding the problem and fixing the issue in a timely yet cost effective manner. Quwarmie and his team displayed genuine concern and explained the process in a way that was very easy to understand. The result was a job well done! If I could I would leave 10 stars!!!

Wendy F.

Jul 19, 2017

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From Google

If you ever are in an emergency for water damage(my situation) or any damage restoration, you need to call this company. They are very professional, punctual, reliable, knowledgeable and most of all you can trust with your home. They explained everything they needed to do, and why it needed to be done, before you agreed to anything. Most of all they are not pushy sales people they genuinely care about you and your home. Dont hesitate to call them.

Credentials

Background Check

Quwarmie Brown

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Normal market pricing will be charged through insurance billing. If client wants to pay out of pocket, a set fee can be worked out based on the extent of damages.
What is your typical process for working with a new customer?
Airdrop Water Restoration schedules a time to assess provide a free consultation of damages. We advise the client if the type of loss will be covered under homeowner's policy. An assessment is given, client is provided with work authorization to begin services. If needed, client is supported while calling in damages to insurance carrier.
What education and/or training do you have that relates to your work?
IICRC Certification - Institute of Inspection Cleaning and Restoration Certification Water and Mold Certification Licensed Public Adjuster