FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
*Pricing & Fees Transparency** We believe in fair, upfront pricing with no surprises. Our junk removal services are offered at a **fixed base price**, giving you clarity from the start. That price is **negotiable**, because every job is different and we’re willing to work with you to get it done right. Mileage is **not included** in the base price, but just like everything else, it can be **negotiated** depending on the pickup location, distance, and the **amount of junk removed**. Larger loads or multiple items may qualify for better overall pricing. Our goal is simple: **reasonable prices, flexible options, and honest service**. We talk it out, find a number that makes sense, and get the job done—no games, no hidden fees. Conversation rules the negotiation.
- What is your typical process for working with a new customer?
We believe in fair, upfront pricing with no surprises. Our junk removal services are offered at a fixed base price, giving you clarity from the start. That price is negotiable, because every job is different and we’re willing to work with you to get it done right. Mileage is not included in the base price, but just like everything else, it can be negotiated depending on the pickup location, distance, and the amount of junk removed. Larger loads or multiple items may qualify for better overall pricing. Our goal is simple: reasonable prices, flexible options, and honest service. We talk it out, find a number that makes sense, and get the job done—no games, no hidden fees. Conversation rules the negotiation.
- What education and/or training do you have that relates to your work?
*Education & Training Background** Our work is backed by real, hands-on experience in public sanitation and proper disposal. With **six years of service at DeKalb County Sanitation**, including time working directly in the **landfill disposal department**, we understand junk removal at a professional and regulatory level—not just surface cleanup. That experience taught us how to **remove, handle, and dispose of waste correctly**, and how to **properly sanitize an area after removal** to prevent contamination, odors, and safety issues. After leaving the county, we took that knowledge and training to start our own business, delivering the same high standards to residential and commercial customers. When you hire us, you’re not just getting muscle—you’re getting **trained, experienced sanitation professionals** who know how the job should be done the right way, every time.