FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A non‑refundable retainer is required before any work begins. This retainer protects both you (the client) and myself and is applied toward your final project cost. The price you see on Thumbtack is usually accurate; however, it may vary slightly based on the complexity of your materials. In general, you can expect: Resume: typically $90–$125 Add‑Ons: generally $25 each Common Add‑Ons include: Cover letters, LinkedIn optimization, reference pages, KSA responses, and similar supplemental documents. Discounts are available for copy‑editing projects when you have multiple documents you’d like edited (such as papers, speeches, letters, etc.). Discounts are also available for: Educators & Military Veterans. Be sure to include that information in your request!
- What is your typical process for working with a new customer?
I like to begin with a brief virtual conversation—either through Thumbtack messenger or email. You’ll share what you're looking for, I’ll ask any needed follow‑up questions, and once we finalize the details, you’ll submit the retainer and send over your documents or background information. From there, I get to work! I will follow up with questions as needed. After our initial discussion and once you’ve provided all necessary information, I’ll prepare a draft resume for you to review. I will make final edits, you will pay the remaining balance, and then the final PDF and editable file links will be provided to a valid email address once payment is complete. Please note: I do not offer phone consultations as part of my services. All communication is handled through messaging or email so we both have a clear written record. Because of the volume of projects I manage alongside my full‑time job, phone calls are not feasible to schedule. I fully believe that you are the expert on your own career, and I am the expert on modern resumes. When we combine those strengths, we create something outstanding—but it is a collaborative process. Important Timeline Note: The 3–5 business day turnaround is a guideline, not a guarantee. If you have a specific or firm deadline, please communicate that before the project begins—not several days into the process. I balance work for multiple clients at a time, and clear expectations help ensure your project receives the attention it deserves.
- What education and/or training do you have that relates to your work?
I am a certified English teacher with extensive academic and professional training in literacy, writing, and communication. I hold four degrees in Education (B.A., M.Ed., Ed.S., and Doctorate). My background includes many years of experience in technical writing, editing, resume creation, copywriting, dissertation completion, and grant writing across various organizations. Over the past year alone, I have written hundreds of resumes and edited letters, academic papers, and professional documents. Writing is both my expertise and my passion, and I offer my services as a side business to provide high‑quality work at a reasonable rate.