JGE Heating and Air

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A/C services needed

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Introduction: We offer cost-effective, high-quality services focused on delivering prompt and efficient customer support. Our top priority is ensuring customer satisfaction, regardless of the complexity of the task. Covering the entire metro Atlanta region, we also extend our services beyond when necessary.

Overview

Hired 1103 times

Background checked

2 employees

25 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

70 photos

Specialties

A/C services needed

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.4

539 reviews

5

77%

4

8%

3

4%

2

3%

1

8%

Read reviews that mention:

Katisha C.

3 weeks ago

·

Hired on Thumbtack

The pro showed up on time, got my repairs completed, confirmed everything was working before he left. I am happy they were able to get it completed so fast. He shows me what was wrong; tested the systems in from of me and advised of any services needed for future upkeep. Only thing that was a little bad was he didn't inform me of the 3.5% fee for using my credit or debit card. Based in the repair costs, it would have been good to know and given tje option to change how I made the payment. Overall good experience.

Details: Repair • The power is on, but the fan won't run • Outside • Outside • House

JGE Heating and Air's reply

Hi Katisha, Thank you for sharing your experience with us. We are glad to hear that our technician provided efficient service and ensured that everything was working properly before leaving. We apologize for any inconvenience regarding the card fee and will take your feedback into consideration to improve our communication with customers in the future. We appreciate your business and are pleased that you had a positive overall experience with us. Thank you for choosing our services.

Central Air Conditioning Repair or Maintenance

Yolanda S.

Jul 23, 2023

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Hired on Thumbtack

Jermaine showed up a little early which was fine. He quickly identified the problem, showed me each step and explained what was needed to repair my A/C. He provided great customer service and was very professional. I will definitely use Jermaine again if needed and also refer him to my friends and family.

Details: Repair • Only warm air is blowing from the vents • Attic • Outside • Townhouse

Central Air Conditioning Repair or Maintenance

Craig L.

Apr 22, 2023

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Hired on Thumbtack

Mr. Grant was on top and found the issue on why my HVAC unit was not blowing cold air. He fixed it with no problem. Cold air is back blowing. Will definitely use his services again.

Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House

Central Air Conditioning Repair or Maintenance

Fatimah R.

2 weeks ago

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Hired on Thumbtack

A very professional young man. He explained everything that needed to be done and to be changed. He even worked with me and I do appreciate his help. I do recommend him for your HVAC needs.

Details: Routine maintenance • Routine maintenance • Attic • Outside • House

JGE Heating and Air's reply

Thank you for your positive feedback and recommendation. I am grateful for the opportunity to assist you with your HVAC needs and I’m glad to hear that you were satisfied with my service. Customer satisfaction is always my top priority, and I will continue to provide professional and thorough service to all my clients. Thank you again for your kind words.

Central Air Conditioning Repair or Maintenance

Kristian D.

3 days ago

·

Hired on Thumbtack

Great service and customer experience. The team came to my house and communicated with me. Jermaine is very knowledgeable on HVAC and had all the equipment needed to fix the problem. If something comes up I’ll be calling him right away!

Details: Routine maintenance • My A/C unit is frozen • Attic • Roof • House

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Jermaine Grant

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a military and senior discount.
What is your typical process for working with a new customer?
When working with new customers, we try to build a rapport for continued business.
How did you get started doing this type of work?
Originally, we began working in the electrical field. Over the years, we saw the need for heating & air from our customers. We decided to expand to provide both electrical and HVAC services.