Double D Sewers And Drains INC

$150

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About

Double D in business since 2008 we are very professional licensed and insured all labor guarantee we do all plumbing repair and replacement all sewers and drain cleaning

Overview

Hired 25 times

Serves Atlanta, GA

Background checked

3 employees

16 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Very good 4.5

12 reviews

5

84%

4

0%

3

8%

2

0%

1

8%

Read reviews that mention:

Yvette J.

May 13, 2025

•

Hired on Thumbtack

Fast, professional service! The install is very well done and the finish is excellent. I would ABSOLUTELY hire them again.

Details: Install a new toilet (no existing toilet) • 1 toilet

Toilet Installation or Replacement

Katrina l.

Jan 12, 2026

•

Hired on Thumbtack

The quality of the work itself was flawless. The toilet installation looks great, and the technician completed the job efficiently. From a workmanship standpoint, I have no complaints. Unfortunately, communication throughout the process was very poor. Booking the service was initially fine, although I did have to follow up twice. The owner advised that the installation would take place at 1:00 PM. After 1:00 PM had passed, he reached out stating the technician was en route. Based on that message, I assumed the technician was nearby. However, as more time passed, I reached out again requesting an ETA and never received a response. The technician ultimately arrived two hours late. The technician himself was very pleasant and professional. After completing the installation, I asked if he could dispose of the old toilet. He advised my relative that he would return the following day to pick it up. At that time, no payment was requested, which made sense since the job was not fully complete and the old toilet was still in my possession. The following day, I received no communication from the owner whatsoever—no ETA, no payment instructions, and no notice that someone would be coming to retrieve the toilet. The technician arrived after 5:00 PM, unannounced, to pick up the toilet and demanded payment. While I had no issue paying, this was handled very unprofessionally. Someone should have communicated a specific pickup time or at least notified me that the technician was on the way. I requested a phone call from the owner to discuss my concerns. When he did call, I explained the issues, but there was no acknowledgment, apology, or attempt to address the inconvenience. Waiting hours for the technician, receiving no communication for over 24 hours, and only hearing back when payment was due is not acceptable business practice. In summary, the technician did an excellent job, and the quality of work was great. However, the lack of communication, missed timelines, and poor customer service from the owner significantly impacted the overall experience.

Details: Replace an existing toilet • 1 toilet

Toilet Installation or Replacement

Abknormal 1.

Jan 1, 2026

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Hired on Thumbtack

2 thumbs up. Cleared my mmin drain quick. I'd use his services again.

Details: Yes, repair is urgent • Only one drain has issues • Clogging • House

Plumbing Drain Repair

Nikia H.

Dec 15, 2025

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Hired on Thumbtack

Timely, professional and a strong work ethic. I’ll use them again.

Details: Clogged toilet or drain • Bathroom • Toilet • House

Emergency Plumbing

Mal S.

Dec 8, 2025

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Hired on Thumbtack

The response time on the app for my situation was less than 5 minutes. I really appreciate it!!!

Details: Clogged toilet or drain • Sewer backup • Flooding • Bathroom • Outdoors • Toilet • Shower or bathtub • House

Emergency Plumbing

Credentials

Background Check

Dwight Douse