Genie Clean

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Introduction: 20% OFF THE FIRST CLEANING SERVICE FOR ALL NEW CLIENTS! Genie Clean provides the most professional and experienced house, apartment, and commercial cleaning services in the Atlanta area. We’re a locally operated maid service that prides ourselves on treating your home exactly like we’d treat our own. That means our cleaners, or “Genies” as we call them, are dedicated to the tiny details that make the difference between a house looking “clean” vs Genie Clean. Whether you need light housekeeping, an Airbnb turnover, or a major deep clean, we’ll do such a great job you’ll think we’re magic!

Overview

Background checked

10 employees

12 years in business

Payment methods

This pro accepts payments via Credit card and Stripe.

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Featured Projects

21 photos

Standard Cleaning
House Cleaning
Deep Cleaning
House Cleaning

Specialties

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

5.0

3 reviews

5

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Kenneth V.

Aug 31, 2022

I found a flyer at my son's daycare for them. We called them for a one time cleaning of our 4 bed/3 bath home. They showed up on time and did a great job. They also gave us a 20 or 30% discount off the cleaning, so we appreciated that. We will be using them again in the future.

Darnell B.

Jul 15, 2022

I got my first cleaning with this company about 3 months ago. Originally I was only looking for a one time service so the house could be clean for a party I was throwing, They did such a great job and had such good customer service that I ended up getting monthly service. I'd definitely recommend them and if you do go with Genie Clean ask for Brittany to be your cleaner. She's awesome!

James P.

Jul 18, 2022

Did a great job. Will have Genie Clean back again.

Credentials

Background Check

Brian Patrick

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
There are a lot of cleaners on Thumbtack that charge ultra-low prices and it shows in their quality of work. Instead of your home actually being cleaned, they merely spot clean or "tidy up" and leave you feeling like even though they didn't cost very much you still overpaid. Our pricing may be higher but so are our standards. We only employ cleaners with proven experience in doing quality work and providing exceptional customer service to clients just like you!
What is your typical process for working with a new customer?
We try to make our onboarding process as easy as possible! When a client books with us they will immediately receive a confirmation email with the date and time of their appointment along with a photo of the cleaner or cleaners assigned to their home. For new customers payment information is taken during booking and your card will be charged the day of your cleaning. On the day of the cleaning, you will be notified when your cleaner is headed to your home and also receive a checklist of every activity the cleaner should perform during your cleaning. After the cleaning has finished you'll receive a follow-up email to rate your cleaning and contact management should you have any questions, concerns, or compliments.
What education and/or training do you have that relates to your work?
I have been in the residential and commercial cleaning business since 2012 and bring a wealth of experience in customer service, cleaning, and cleaning efficiencies to Genie Clean.