Orchids & Cashmere Design Studio

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Pricing is based on flavor choices, quantity ordered, and customization involved. A 50% deposit is required for all orders, with the remaining balance due upon delivery. I offer discounts for large quantity orders, repeat customers, treat, bundles, and referrals. On delivery orders, there is a flat $7 fee.

• What is your typical process for working with a new customer?

  We always start with a quick chat to determine what types of treats are needed, how many, and by when. Once we agree on the details, I’ll provide a quote. If the customer accepts the quote, a deposit of 50% is due, and once received, I’ll start to work on the order. Once completed, treats will be delivered on the agreed-upon date, or customers can pick them up. I aim to ensure a delightful experience, so frequent updates, and communication are in store, and feedback is always welcomed and appreciated.

• What education and/or training do you have that relates to your work?

  I have over 20 years of experience baking and delivering delectable goodies. I have tried and true recipes for staple treat flavors, such as vanilla, chocolate, red velvet, and a few crowd-pleasing signature flavors.