FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
“Our pricing is always transparent and based on the type of stone, square footage, and any additional features like backsplash or custom edges. We provide free estimates so customers know exactly what to expect before starting. We also offer occasional seasonal promotions and discounts for larger projects or cash payments, making it easier to stay within budget without sacrificing quality.”
- What is your typical process for working with a new customer?
“My typical process starts with a free consultation where I listen carefully to the customer’s ideas, needs, and budget. Then, I provide guidance on materials and design options, followed by a detailed estimate. Once the project is approved, we schedule a template measurement, move into fabrication, and finish with professional installation. Throughout the process, I keep the customer updated to ensure everything goes smoothly and they are 100% satisfied with the final result.”
- What education and/or training do you have that relates to your work?
My background includes hands-on training in stone fabrication and installation, where I learned everything from precise measuring and cutting to polishing and professional installation techniques. Over the years, I’ve completed dozens of projects that allowed me to refine my skills with granite, quartz, and marble. Beyond technical training, I stay up to date with industry standards and best practices to ensure every countertop we deliver meets the highest level of quality.”