FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing. No surprises, no upselling — just clear quotes and professional service you can trust.
- What is your typical process for working with a new customer?
Our process is designed to make things easy and stress-free. We start by discussing your heating and cooling needs, then schedule an on-site visit to assess your system. After that, we provide a detailed estimate with clear options and pricing. Once you approve the work, we schedule the installation or repair at a time that’s convenient for you. When the job’s complete, we test everything thoroughly and make sure you’re completely satisfied before we leave.
- What education and/or training do you have that relates to your work?
EPA-certified HVAC tech with 3+ years’ experience.